I had many hiccups, i ll brief them one by one. Overall experience average
Condition of resort not up to the mark
Issues
1. Checkin took more than an hour due to their inexperience to find the booking itself (inexperienced staff)
2. Downgraded my room without my knowledge as they were not having superior room available.
I got to know because superiors rooms are in different building and they alotted me room in the deluxe room building.
When asked staff had no answer to it
3. Room conditions were average, untidy furniture, fused bulbs and dirty linen.
4. No complementary dinner or anything even after they downgraded and agreed to give some complementary stuff as they cannot refund the difference amount.
5. Breakfast was average and again staff was inexperienced or rude most of the time.
6. Slow Room service, had to wait 30+ mins to get water.
Strongly advice not to book if planning to visit with family or friends.
Worst property …….
I book for 3 nights 3 rooms with family and we just stay one night next day check out
Reason
Room so dirty
Blanket got hair and smelly
Toilet so dirty
Staff rude
No amenities
Property around area no manage well
I have worst experience and I feel embarrassed in front of my family
If you ask for points from 0 to 10 I give zero
Even we check out 2 day early staff didn’t ask why you checkout
Because I know I can’t get refund back we pay for three night $1000
Vipin
2024 年 3 月入住 3 晚
8/10 还可以
Jaswanth Prasad
与家人出行
2024 年 1 月 6 日
满意:员工和服务,清洁度
Everything was great during the stay. Airconditioners were old and were making noise. Other than that it was a pleasant trip.
Jaswanth Prasad
2023 年 12 月入住 3 晚
6/10 一般
Puneet
与家人出行
2023 年 10 月 25 日
满意:服务设施
不满意:住宿条件和设施,员工和服务
not customer friendly
Puneet
2023 年 10 月入住 2 晚
6/10 一般
Prateek
2023 年 8 月 13 日
满意:清洁度
不满意:住宿条件和设施
Prateek
4/10 很差
Viral
与家人出行
2022 年 5 月 23 日
不满意:住宿条件和设施
Rooms were not clean, bedsheets were dirty, had to call room service to change. The glasses and water bottles in the room were not clean. Overall upkeep of the room was not up to a standard for it to be called a three star hotel.
Viral
2022 年 5 月入住 1 晚
10/10 超赞
MANOJ
商务旅客
2021 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel rooms & services were amazing .
We loved it!!
MANOJ
2021 年 10 月入住 2 晚
8/10 还可以
真实旅客
2021 年 3 月 14 日
真实旅客
2021 年 3 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good one.. Buffet spread is good and lot of varieties available in breakfast buffet spread.
Privacy is a matter of concern when there are functions in their convention hall..
真实旅客
2021 年 3 月入住 1 晚
6/10 一般
真实旅客
2020 年 2 月 27 日
满意:清洁度、住宿条件和设施、客房舒适度
Good stay
It was good stay
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2019 年 12 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The curtains, sheets were stained, bathroom was dirty and stained, the food was below average,
真实旅客
2019 年 11 月入住 1 晚
4/10 很差
Fabian,Sweden
商务旅客
2019 年 10 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabian
2019 年 9 月入住 6 晚
4/10 很差
真实旅客
2019 年 8 月 19 日
满意:服务设施
不满意:清洁度
真实旅客
2019 年 8 月入住 1 晚
6/10 一般
srinivasa
2019 年 6 月 3 日
Decent getaway
Decent stay ...Cleanliness and Front office needs grooming. Dhaba restaurant is very good. Linen in the rooms need to look fresh. the place needs a lift.
srinivasa
2019 年 5 月入住 3 晚
6/10 一般
Mepi
2019 年 6 月 1 日
Not worth the price and star rating
This is an excellent resort from the past .. everything they have is outdated and for the prince and star rating they show .. I expected more ... Staff was friendly and they restaurants is over pricey .. Much better food is available outside for lesser price ... I think they are planning some remodeling and I hope it’s for the better otherwise I don’t think it’s that great of a place
Mepi
2019 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 1 月 3 日
真实旅客
2018 年 12 月入住 4 晚
10/10 超赞
真实旅客
2018 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel resort.. Awesome stay.. Ambience and staff.. Good weekend gateway...
真实旅客
2018 年 12 月入住 1 晚
8/10 还可以
I,Tokyo
2018 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is easy to access from the Airport.
I
2018 年 7 月入住 1 晚
10/10 超赞
真实旅客
2018 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 7 月入住 2 晚
2/10 糟糕
Rajaram,Pune
2018 年 2 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Most horrified hotel
I checked in hotel & stayed inside room for 30min, would not even imagined to return this place. I just checked out in phone & took taj near airport .