Hotel Servigroup Diplomatic

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Llevant Beach

Consider a stay at Hotel Servigroup Diplomatic and take advantage of a poolside bar, a terrace and a garden. Indulge in a body wrap, a body treatment and aromatherapy at the on-site spa. Be sure to enjoy Regional cuisine at the on-site buffet restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$1,498
HK$1,648 total
includes taxes & fees
12 Oct - 13 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room, Terrace

A hotel room with two beds, a desk, and a TV.

Single Room, Terrace

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Terrace

A double bed with orange bedding and two dark pillows, flanked by nightstands with lamps and a phone.

Double Room, Terrace

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Terrace

A double bed with orange bedding and two dark pillows, flanked by nightstands with lamps and a phone.

Double Room Single Use, Terrace

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Terrace (3 Adults)

A double bed with orange bedding and two dark pillows, flanked by nightstands with lamps and a phone.

Double Room, Terrace (3 Adults)

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Terrace, Pool View

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Terrace, Pool View (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View (3 Adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4
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About the area

Located in Benidorm Centro, a neighbourhood in Benidorm, Hotel Servigroup Diplomatic is in the entertainment district and near the beach. Travellers eager for a bit of culture can stop by Benidorm Palace, while those wishing to experience the area's natural beauty can explore Llevant Beach and Poniente Beach. Festilandia and Benidorm Airsoft are also worth visiting. Visit our Benidorm travel guide
Map
Calle Gerona 9-11, Benidorm, Alicante, 03503

What's nearby

  • A beach with people sunbathing and walking, surrounded by tall buildings and palm trees.
    Llevant Beach
    3 min walk - 0.3 km
  • A beach with blue umbrellas and people sunbathing, a city skyline in the background, and waves crashing onto the shore.
    Poniente Beach
    12 min walk - 1.1 km
  • Benidorm City Hall
    8 min walk - 0.7 km
  • Avenida Martinez Alejos
    8 min walk - 0.7 km
  • Balcony of the Mediterranean
    14 min walk - 1.2 km

Getting around

  • Benidorm Tram Station
    11 min drive
  • La Vila Joiosa Tram Station
    13 min drive
  • Alicante (ALC-Alicante Intl.)
    38 min drive

Restaurants

  • Restaurante umai
    3 min walk
  • El rincón mediterráneo
    2 min walk
  • Tiffany's
    3 min walk
  • Beer House
    2 min walk
  • China Town
    4 min walk

About this property

Hotel Servigroup Diplomatic

  • Luxury hotel near Llevant Beach
  • Consider a stay at Hotel Servigroup Diplomatic and take advantage of a poolside bar, a terrace and a garden. Indulge in a body wrap, a body treatment and aromatherapy at the on-site spa. Be sure to enjoy Regional cuisine at the on-site buffet restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Self-parking (surcharge), a TV in reception and massage treatment rooms
    • Tour/ticket information, free newspapers and multilingual staff
    • A gift shop, a vending machine and smoke-free property
  • Room features
  • All 252 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Wardrobes/cupboards and balconies
    • Daily housekeeping and desks

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  • Kids’ pool
  • Free Wi-Fi
9.0 out of 10, Wonderful, 578 reviews
The price is HK$1,285
HK$1,414 total
includes taxes & fees
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 540 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 15 per day
  • Facilities fee: EUR 11 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 16 years old are not allowed in the fitness facility or hot tub

Frequently asked questions

Is Hotel Servigroup Diplomatic pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Servigroup Diplomatic?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Servigroup Diplomatic on 12 Oct 2026 start from HK$1,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Servigroup Diplomatic?

Self-parking is available for EUR 15 per day.

What time is check-in at Hotel Servigroup Diplomatic?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Diplomatic?

Checkout is at noon.

Where is Hotel Servigroup Diplomatic located?

Located in Benidorm Centro, this luxury hotel is within a 5-minute walk of Festilandia and Llevant Beach. Benidorm Airsoft and Plaça Triangular are also within 5 minutes. Benidorm Tram Station is 22 minutes by foot.

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Reviews

Hotel Servigroup Diplomatic Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 74 out of 129 reviews
Rating 8 - Good. 42 out of 129 reviews
Rating 6 - Okay. 8 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean and just great place
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast & staff lovely, ideal location slightly away from the more lively bars & strip. Only downside was sofa bed not very comfortable.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , room great, clean and comfortable. Location central for everyone. Good choice of breakfast. Helpful staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and loved the room. Would have liked to have stayed longer
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

A great place to stay in Benidorm

Convenient location, clean rooms, good breakfast, friendly service - all good
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, plenty of space
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for Benidorm, staff were so helpful
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good exepct that there was a strong smell of cleaning products in the room
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the spar, no staff,, key in reception. Spar was good and plenty of towels.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned every day and towels were changed if left in bathroom. You could have beach towels with a deposit which could be changed every other day. Breakfast was good with plenty of choice. All the staff were good and friendly very enjoyable stay
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Bang average hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel staff very welcoming , great location , will come back again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Everything very clean, breakfast superb and entertainment very good. Was looking forward to using the Spa on the Sunday but was closed that day
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly throughout making us feel welcomed. Hotel is in the perfect location to explore old town and the beach with a short walk to both. Room was perfect for the short stay and the breakfast buffet had plenty of choice to set you up for the day….. Overall great hotel, location and couldn’t have asked for more
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice and tidy
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was the largest I've ever experienced. Food selection was excellent. Very good quality. Woman on the desk remembers residents and their room numbers.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What spa didn't no there was one
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good. The open buffet is large with plenty of options, and the swimming pools are very clean. However, the rooms feel old and outdated and could use some renovation. Unfortunately, one thing that spoiled our experience was finding a cockroach in our room on the last night of our stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

A very nice Hotel; food was always nice and hot and room very comfortable: The hotel weel located for the town and seafront. Paid parking just across the road so very convenient
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benidorm

Great stay with friends. I can’t even rate the staff for their service in a scale of 0-10 they all deserve a 20. From front desk , restaurant and love our maid she was the nicest person I have met so far
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Says check in from 12, check out 12, please make this clear, turned up at the hotel to check in at 12, room still occupied, didnt tell us where we could store luggage, found luggage room inlocked??? Left cases and came back at 3, checked in, no mention of where breakfast was, pool or lifts, we were only there for 2 nights, had paid for breakfast, was getting picked up for airport before breakfast time, asked on the last night if maybe we could get a early breakfaat, was told they needed 24 hour notice, so if she had told us that when we checked in we could have booked it???? The reception staff need more training Im afaid , bar closes 2 till 4 for siesta? But not allowed own drinks round pool ???
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service

Fraudsters

Used my credit card for the first time ever in this hotel within 3 days my card company called to say that my card had been cloned and my card maxed out the only place this could have come from is this hotel as I have never used this card before using it in hotel servigroup
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and very well placed.

Check-in procedure very easy with very friendly and helpful staff. Upon going into the room however, there was a poor view from the balcony overlooking other apartments so privacy was somewhat limited.Due to this we approached the reception staff and they got us moved to a pool view, albeit on the next day due to having no available room. This caused us no problems and we moved the next morning. Try to get a pool side room it is a much better open view. The food was good and varied (we were on full board) when we ate at the hotel.*for breakfast you could even have champagne(Cava)* Bar prices reasonable but entertainment was for the older set and predominantly for the majority (85%) Spanish guests. We went to Old Town every night and it is only 15 mins walk away. There is more than one side to Benidorm so if you haven't been don't be put off. On the downside, the pool area end up in the shade for a while so you have to move a couple of times to keep the sun. The bigger pool is freezing but we are Brits and we can stand it !!