Excellente isolation du bruit entre les chambres mais très peu d'isolation au niveau des bruits du corridor. Personnel chaleureux dont plusieurs peuvent au moins se débrouiller dans les deux langues officielles. Bel endroit, plein air et repos.
Francine
2024 年 4 月入住 7 晚
Catherine 于 2024年05月3日 的回复
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4/10 很差
Kenneth
与家人出行
2024年04月29日
满意:清洁度
不满意:住宿条件和设施,服务设施
The property is beautiful and the staff were friendly and helpful. However my room had no hot water and the breakfast & coffee quality were pretty poor.
Kenneth
2024 年 4 月入住 1 晚
Front Operation Manager 于 2024年04月29日 的回复
Dear Kenneth, We appreciated you taking the time to share your feedback with us . We are glad to know that service provided by the colleagues were up to your expectations. Looking forward to welcome you back in near future. Kind Regards ; Yadanar Tun
10/10 超赞
carole
与家人出行, 商务旅客
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La chambre tres propre. Celle qui ma recu a la reception tres gentille. Plaisir,etre servit avec le sourire.
carole
2024 年 4 月入住 1 晚
L 于 2024年04月17日 的回复
Bonjour Carole, Nous sommes heureux de savoir que vous appréciez le service que nous offrons. Nous espérons avoir l'occasion de vous accueillir de nouveau au Danny's. Merci
4/10 很差
Allie
2024年04月12日
不满意:住宿条件和设施,清洁度
Loved the breakfast. Was freezing cold in the room when we arrived. Bug on the floor and the floors were not cleaned. Towels appeared to be dirty.
Allie
2024 年 4 月入住 1 晚
Front Operation Manager 于 2024年04月14日 的回复
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. The proper department managers will be advised of your experience during your stay with us . We will advise all proper department managers of the issues you found in the room . once again we are deeply sorry .If I can provide any assistance, please don't hesitate to contact me directly at .
8/10 还可以
Melissa
2024年04月11日
Melissa
2024 年 4 月入住 1 晚
Catherine 于 2024年05月3日 的回复
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
10/10 超赞
Sylvain
商务旅客
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
très bien
Sylvain
2024 年 3 月入住 5 晚
Catherine 于 2024年04月10日 的回复
Thank you for staying with us we are happy you enjoyed your stay . We look forward to seeing you again real soon
10/10 超赞
Colette
2024年03月30日
满意:清洁度、员工和服务、住宿条件和设施
Très bien. Personnel accueillant et poli. Nourriture excellente et belle chambre.
Colette
2024 年 3 月入住 1 晚
Catherine 于 2024年03月30日 的回复
Thank you for taking the time to send us a review , it was a pleasure meeting you and we look forward to seeing you again in the near future
10/10 超赞
Paul
2024年03月10日
Paul
2024 年 3 月入住 1 晚
Catherine 于 2024年03月30日 的回复
Thank you for taking the time to send us a review , it was a pleasure meeting you and we look forward to seeing you again in the near future
10/10 超赞
Luc
团体旅客
2024年03月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to everything
Luc
2024 年 3 月入住 2 晚
Front Operation Manager 于 2024年03月4日 的回复
Thank you for taking the time to share your review with us. Looking forwards to welcome you back soon. Kind Regards ; Yadanar Tun
6/10 一般
Dan
2024年02月29日
满意:员工和服务、服务设施、住宿条件和设施
The staff is absolutely spectacular and very friendly. The reason for the review being the way it is is I found a tube of KY jelly under my bed and it didn't belong to me. The parking lot was absolutely covered in thick ice and very very slippery. Other than the KY jelly the room was clean just an oversight I'm sure. Staff is very friendly.
Dan
2024 年 2 月入住 1 晚
Catherine 于 2024年03月1日 的回复
Thank you for taking the time to let us know about the item found under the bed and the slippery parking lot , we are truly sorry for the inconvience and will advise the proper departments
8/10 还可以
Danie
与家人出行
2024年02月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Danie
2024 年 2 月入住 1 晚
Front Operation Manager 于 2024年02月20日 的回复
Thank you for taking the time to share your review with us. Looking forwards to welcome you back soon. Kind Regards ; Yadanar Tun
10/10 超赞
Clayton
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施
Loved that it was snowmobile friendly
Clayton
2024 年 1 月入住 2 晚
Front Operation Manager 于 2024年01月29日 的回复
Dear Guest Clayton , Thank you for taking the time to share your feedback. We are glad to read your positive comment. Once again thank you for choosing to stay with us and looking forward to welcome you back soon.
10/10 超赞
Dave
与家人出行
2024年01月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect. Amazing breakfast.
Dave
2024 年 1 月入住 1 晚
L 于 2024年01月11日 的回复
Hi Dave, Thank you for your feedback. We hope to see you at Danny's again soon.Thank you
10/10 超赞
Denis Michel
与配偶出行
2023年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff, from reception to dinning waitress. Food was excellent and room comfortable.
Only complaint was the size of the bathroom was small. Space from the coat closet could of been ised to make it not so crammed.
Denis Michel
2023 年 12 月入住 2 晚
M 于 2023年12月28日 的回复
Hello Denis,Thank you for your review. We're happy to hear that you had a great stay with us. We'll forward your suggestion off to the appropriate department. Hope to see you again soon
10/10 超赞
Colette
与家人出行
2023年12月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My first choice hotel when visiting family and friends. Friendly staff and clean rooms.
Colette
2023 年 12 月入住 2 晚
L 于 2023年12月27日 的回复
Hi Colette, Thank you for your feedback. We can't wait to welcome you back at Danny's Hotel again. Thank you
10/10 超赞
GERALD
2023年12月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GERALD
2023 年 12 月入住 2 晚
L 于 2023年12月27日 的回复
Hi Gerald, We would like to thank you for taking the time to share your feedback with us, it is much appreciated. we hope to see you again soon. Thank you
8/10 还可以
Erika
2023年12月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Erika
2023 年 12 月入住 1 晚
M 于 2024年01月15日 的回复
Hello ErikaThank you for your review. We look forward to seeing you again soon
10/10 超赞
Nicole
2023年12月25日
Nicole
2023 年 12 月入住 1 晚
Catherine 于 2024年01月31日 的回复
Thank you for taking the time to send us a review. We look forward to seeing you again real soon
10/10 超赞
Ken
2023年12月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ken
2023 年 12 月入住 3 晚
Catherine 于 2023年12月26日 的回复
Thank you we ae so happy you enjoyed your stay with us and we look forward to seeing you again real soon
4/10 很差
Roger
与家人出行
2023年12月23日
不满意:员工和服务、服务设施、住宿条件和设施
Personnel in Evening shift at the front desk was friendly and helpful but daytime the lady was choosing who to assist.
Roger
2023 年 12 月入住 3 晚
Front Operation Manager 于 2023年12月24日 的回复
Thank you for taking the time for sending us a review we really enjoyed meeting you and you beautiful family. We are so sorry for any inconveniences you may have come by and look forward to having you back again soon
10/10 超赞
Monica
与家人出行, 团体旅客
2023年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect!!! Couldnt ask for better service!! Thank you so much☺️
Monica
2023 年 11 月入住 2 晚
Maryann 于 2023年11月19日 的回复
Hello Monica,Thank you for your review. We're happy you enjoyed your stay and look forward to seeing you again in the future
10/10 超赞
Nathalie
2023年10月22日
Nathalie
2023 年 10 月入住 1 晚
M 于 2023年11月11日 的回复
Hello Nathalie,We're happy you enjoyed your stay with us. Hope to see you again soon.
10/10 超赞
Sylvain
商务旅客
2023年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parfait
Sylvain
2023 年 10 月入住 6 晚
L 于 2023年10月18日 的回复
Bonjour Sylvain, Nous sommes heureux que vous avez passé un bon séjour chez Danny's Hotel. On espèrev vous revoir bientot. Merci
8/10 还可以
Carl
2023年10月17日
满意:清洁度、员工和服务、住宿条件和设施
Carl
2023 年 10 月入住 3 晚
Catherine 于 2023年10月18日 的回复
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,CatherineBest Western Dannys Suites, SureStay Collection by Best Western
10/10 超赞
Andre
2023年10月17日
Andre
2023 年 10 月入住 1 晚
L 于 2023年11月7日 的回复
Hello Andre, Thank you for your positive feedback. We are looking forward to welcoming you back at Danny's Hotel. Thank you
10/10 超赞
Ron
2023年10月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ron
2023 年 10 月入住 1 晚
M 于 2023年10月14日 的回复
Hello Ron,Thank you for your review. We're glad you enjoyed your stay and look forward to seeing you again soon.
8/10 还可以
Caroline
2023年10月14日
Caroline
2023 年 10 月入住 4 晚
Catherine 于 2023年10月15日 的回复
thank you for choosing our hotel we look forward to seeing you again
10/10 超赞
David
与家人出行, 带宠物出行
2023年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property would highly recommend this place.
David
2023 年 10 月入住 1 晚
M 于 2023年10月7日 的回复
Hello David,Thank you for your review. We're happy that you enjoyed your stay and hope to see you again soon.
10/10 超赞
Yvan
带宠物出行, 团体旅客
2023年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Merci , Beaucoup pour votre accueil personnel tres gentil .Je le recommande aux Voyageurs . Le dejeunner excellent. Merci encore
Yvan
2023 年 9 月入住 2 晚
M 于 2023年10月7日 的回复
Bonjour,Merci pour votre avis. Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir.
10/10 超赞
Nick
与家人及幼儿出行, 带宠物出行
2023年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dog friendly
Nick
2023 年 9 月入住 1 晚
Catherine 于 2023年10月2日 的回复
We are so pleased you enjoyed your stay, we look forward to seeing you again soon.
6/10 一般
DIDIER
2023年09月27日
Pour un bref séjour
Convenable pour 1 nuit car les chambres sont petites et sans fenêtre sur l'extérieur.
DIDIER
2023 年 9 月入住 1 晚
Catherine 于 2023年09月27日 的回复
Thank you for staying with us and we look forward to seeing you again in the near future
8/10 还可以
Dinu
与配偶出行
2023年09月24日
满意:清洁度、员工和服务、服务设施
Because the rooms don’t have a direct access to outside. The air inside the rooms has a smell of old air not circulating. Opened the door a few times to the corridor the refresh the air…
Except that, it was all good. Thanks
Dinu
2023 年 9 月入住 3 晚
Catherine 于 2023年09月24日 的回复
Ware so happy you enjoyed your stay.
10/10 超赞
Corey
2023年09月21日
Corey
2023 年 9 月入住 2 晚
L 于 2023年09月22日 的回复
Thank you for your feedback. We hope to see you again at Danny's Hotel. Thank you
10/10 超赞
Joey
带宠物出行, 与配偶出行
2023年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The whole layout is great. Spacious clean rooms, conveniently located,close to essential needs, such as pharmacy,convenience store,gaz, even a vet hospital !!!! Looking for a great 24 to 48 hour stop ? This is it !
Joey
2023 年 9 月入住 2 晚
M 于 2023年09月17日 的回复
Hello Joey,Thank you for your review. We're glad that you enjoyed your stay and we hope to see you again soon.
6/10 一般
Rita
2023年09月17日
The beds are very uncomfortable.
Rita
2023 年 9 月入住 7 晚
L 于 2023年09月18日 的回复
Hello Rita, We would like to apologize for the discomfort you experience during your stay at Danny's Hotel. Thank you for sharing your feedback with us. We shared your comments to the right department to make sure that actions are taken to fix the issue. Thank you
10/10 超赞
Ingrid
与配偶出行, 团体旅客
2023年09月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I complimented the reception lady how great the bedding was. It was like you lay in cloud 7.
Ingrid
2023 年 9 月入住 1 晚
L 于 2023年09月19日 的回复
Hello Ingrid, thank you for your feedback. We hope to have the chance to welcome you back at Danny's soon. Thank you
6/10 一般
gilles
2023年09月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
gilles
2023 年 8 月入住 1 晚
Catherine 于 2023年09月13日 的回复
Thank you for taking the time to send in a review , we look forward to your next visit .
10/10 超赞
Pierre
2023年09月10日
Pierre
2023 年 9 月入住 1 晚
Front Operation Manager 于 2023年09月11日 的回复
Hello Pierre, Thank you for taking the time to share your feedback. Looking forward to welcome you back soon. Kind Regards; Yadanar Tun
10/10 超赞
Mathieu
2023年09月3日
Mathieu
2023 年 8 月入住 4 晚
M 于 2023年09月4日 的回复
Hello Mathieu,Thank you for your review. We're happy to hear that you had a great stay with us. We look forward to seeing you again.
8/10 还可以
Richard
2023年08月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vacances
Richard
2023 年 8 月入住 3 晚
L 于 2023年08月29日 的回复
Bonjour Richard, Merci de nous donner votre avis sur votre séjour au Danny's Hotel. Au plaisir de vous revoir très bientotMerci
6/10 一般
Jeff
与家人及幼儿出行
2023年08月29日
满意:清洁度、员工和服务、住宿条件和设施
Nothing
Jeff
2023 年 8 月入住 2 晚
Catherine 于 2023年08月29日 的回复
We are so please that you enjoyed your stay, We look forward to seeing you again soon
10/10 超赞
Frank
2023年08月28日
满意:清洁度、员工和服务、住宿条件和设施
Frank
2023 年 8 月入住 1 晚
Catherine 于 2023年08月29日 的回复
We are so pleased you enjoyed you stay with us , we look forward to seeing you again soon
10/10 超赞
Justin
与配偶出行
2023年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was beautiful and in a quite area however not walking friendly area
Justin
2023 年 8 月入住 4 晚
L 于 2023年08月25日 的回复
Hello Justin,Thank you for your feedback. We have transferred your comments to the right department to improve the mentioned amenity. Thank you
10/10 超赞
Brenda
与家人出行
2023年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place. Absolutely beautiful property. Staff is wonderful and very friendly
Brenda
2023 年 8 月入住 2 晚
Catherine 于 2023年08月25日 的回复
We are so happy you enjoyed your stay and look forward to seeing you again in the near future
8/10 还可以
Mike
与家人及幼儿出行
2023年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
room spacious, breakfast too expensive
Mike
2023 年 8 月入住 1 晚
Catherine 于 2023年08月25日 的回复
We are so happy you enjoyed your stay and look forward to seeing you again in the near future, Our breakfast are free to all hotel guest unless you ordered extras
2/10 糟糕
Jacqueline
团体旅客
2023年08月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
1. suite was small.
2. no sheets for sofa bed
3.My friend fell down in the hallway due to an uneven floor. She almost killed herself, her neck cracked, one finger was badly bleeding and now her arm is all swollen. we let front desk know...she never came to check on her and an hour later the blood was still on the floor. we asked to talk to the manager, 4 days later and no news.
4. the same front desk person canceled my payment to then call me to tell me my payment was declined. so not impressed.
Very disappointed
Jacqueline
L 于 2023年08月31日 的回复
Thank you for your comments on your recent stay. We will address our remarks point by point as you have listed in your review.1.You indicated the room was very small, if it did not meet the requirements of all 3 of you in the room you had the option not to accept the room and find accommodations elsewhere.a.We made a courtesy call after you checked in and you had requested from the front desk staff extra pillows and a bucket of ice had you at this moment requested sheets for the sofa bed they would have been provided.2.Your next comment was as follows:“My friend fell down in the hallway, her arm is all black and blue and her neck cracked. We let the front desk know and we told her that we want to talk to the manager. (An hour later, the blood was still on the floor.)”The guest to whom the inury incurred went walking down the ramp to go to the restaurant did not notice the sign on the wall that indicated the direction to the restaurant and reception and instead walked into the offices and kitchen area. According to the incident report prepared by our front desk staff the injury reported to her was that the guest cut her finger and bumped her head. This guest immediately went back to her room to attend to the cut on her finger instead of coming and reporting the incident to front desk agent. After this you, the injured guest, and the 3rd guest came to the restaurant, ordered, and had your breakfast. The front desk agent did attend to your table and noted that the injured guest had a small blue band aid wrapped around their injured finger and there was no further sign of any bleeding. Further, the injured guest said that she was fine and just got a fright when she fell.You had mentioned that when the guest fell, she almost killed herself ‘her finger was bleeding badly her arm is all black and blue and her neck cracked’ if these injuries are as severe as you indicated then the most sensible action in this case would be to call an ambulance so that the paramedic can review and assess as to the severity of the injuries as you have written. Without such an assessment from a paramedic or a qualified doctor the validity of the severities of the injuries you claim are in question.3.“The same desk clerk canceled my payment to then call me while I was shopping to tell me that my card was declined.” At check in our front desk agent when processing your credit card found that it declined twice and then on the third attempt the card was authorized when the point-of-sale device was used. You had indicated to the front desk agent that the reason for the decline was due to this being a new card. On check out when the front desk agent tried to process payment, the system released the authorization without allowing us to complete the payment. Thereafter on that day we made several attempts to process the credit card but were unsuccessful on each attempt. At that point the front desk agent contacted you as you had indicated while you were shopping and
4/10 很差
Kenneth
商务旅客
2023年08月17日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Heat exchanger broke - did't use it after 1st day. Heat Exchanger from the next room kept me awake.
Room was very cold when I got there, eventually warmed up, and then the unit broke down. Restaurant food was good but overpriced.
Kenneth
2023 年 8 月入住 2 晚
Catherine 于 2023年08月18日 的回复
Thank you for taking the time to let us know that the heater was not working as it had not been used all summer, the issue has now been resolved . We look forward to having you come visit us in the future.
8/10 还可以
Allison
与配偶出行
2023年08月14日
满意:住宿条件和设施,清洁度
This was a great spot to stop on a roadtrip. It's right on the main road we were traveling. The park area at the back of the hotel was a nice little oasis in the summer. We were lucky enough to have the small pool to ourselves during our stay. Great soaker tub in the room.
Two downsides to this accommodation: the shag carpet in the room was pretty gross and in my mind unnecessary. The area carpeting was sufficient enough. No one wants to walk in a shag rug in bare feet that countless other people have used. The second and most notable downside was the free breakfast at the small restaurant. My partner doesn't eat eggs and when we asked if the eggs could be substituted for another portion of bacon, were told the cook "would not do that"- we were willing to pay extra for this. The bacon was awful. And I don't mean just overcooked. My partner and I both tried it and it was obviously rancid. I would like to think that had nothing to do with our request for extra. You get what you pay for, evidently. Something to work on, perhaps.
Allison
2023 年 8 月入住 2 晚
M 于 2023年08月15日 的回复
Thank you for your feedback. We're sorry that your experience with the breakfast was not satisfactory. We will advise the appropriate departments. Thank you for staying at Danny's and we hope to see you again.
10/10 超赞
Sylvie,QUEBEC
与家人出行
2023年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bon rapport qualité prix. Bel hotel et bon service de restauration
Sylvie
2023 年 8 月入住 2 晚
Front Operation Manager 于 2023年08月14日 的回复
Hello Sylvie, We are delighted to know that the service provided by the colleagues were up to your expectations. Looking forward to welcome you back soon. Kind Regards; Yadanar Tun
10/10 超赞
Emilie
2023年08月12日
满意:清洁度、员工和服务、住宿条件和设施
We had a great experience!
Emilie
2023 年 8 月入住 1 晚
Front Operation Manager 于 2023年08月14日 的回复
Dear Emilie, We are delighted to know that your stayed with us was up to your expectations. Looking forwards to welcome you back soon. Kind Regards; Yadanar Tun