Berguen Bergun Filisur Tourism -Sled Track Hotels

"I made a booking in Nov for a night in Jan for 3 people, the hotel didn't charge me right away, but all of a sudden at the end of Dec, with a different company name. The amount they charged me wasn't what was listed neither (CHF 15 higher), so I had no way to recognise the transaction. After crosschecking everywhere, even chatted with an agent on Expedia, I thought my card info was stolen, and so I had reported it to my bank, cancelled the card and tried to get a refund. Only to find out later, it was the hotel, but they didn’t even contact me. When I made my booking, I had also added the breakfast option, but when I checked in, they told me no breakfast included and asked if I wanted to pay extra…after insisting firmly that the price I paid was including breakfast, hotel finally took a look at the system and confirmed that I was right…. Conclusion: I had to pay extra CHF 20 for my new card, then had to pay CHF 275 AGAIN at arrival (instead of CHF 260 as mentioned on expedia), I was asked to pay for breakfast for 3 people AGAIN at arrival, and now one month after my stay, I still haven’t received the refund of the first CHF 275 that I thought it was a fraud…"

"Great place to stay and beautiful view. Extremely clean"

"Nice location, great stuff, well organized transporstion, so you don’t need to stay in Davos"

"Modern eingerichtete Wohnung mit besonders gut ausgestatteter Küche. Prima-Laden und Postautohaltestelle in 25 Metern Entfernung. Sehr nette Gastgeber! Wir haben uns sehr wohl gefühlt: Familie mit zwei Kindern, 13 und 10 Jahre alt."