“Would most definitely stay here again! Clean, and so close to so many amazing dinning options as well as a short walk to the ferry to take across lake Como or to the train station! ”
“Amazing apartment. It was very cloae to the lake and many dining options near by. Check in process was fast and ver supportive staff. Highly recommend this place.”
“Superbe grand appartement, propre, confortable, bien équipé avec une grande terrasse à l'arrière et proche du centre-ville. Personnel très gentil et professionnel. Je n'ai aucun point négatif. ”
“The apartment was close to the water, cafes, and restaurants. The layout was very nice. We used the pull out couch, and it was comfortable. The washer and dryer were also easy to use. Appliances were modern, as well as the bathroom. The bottle of rosé was an appreciated touch! ”
“Very happy with Icon. Entrance and access were convenient and easy, location very good, with bus stops within a 2-3 minute walk, the Lido/Cassarate area only 12-15 minute walk, and downtown only a 20-minute or so walk. The building was modern, and accommodation was very nice. Murphy bed very comfy, good kitchen and a very good bathroom with a rain showerhead. Nothing but nice things to say...we really loved it! ”
“Had a great stay at this cozy place. Booking was easy and the host came by to check that everything was in order at my checkin. Be sure to stop by the ice cream shop next door! ”
“Area amazing, in the town . Close to all amenities.
Property clean. Sofa bed not comfortable to sleep on.
Building work outside from 7am till around 2pm but was no stress for us because we ware always out.
Parking , you have to buy permit 10£ a day.
Overall good experience. Location amazing.”
“Appartement moderne, vaste et confortable très bien équipé , vue sur le lac Majeur extraordinaire .Accès au lac (possibilité de baignade) en moins de 10 minutes à pied.Petite épicerie juste à côté bien précieuse. Point de départ de sentiers de randonnées très agréables !Petits bémols, il faut faire bouillir l'eau avant de la consommer et on peut être réveillé aux aurores par les nombreuses cloches des églises du quartier !Au global, on recommande vivement cette location. ”
“Do not book with this company.
The communication is atrocious. Messages via Wotif (but it turned out VRBO was the booking platform) claimed to give a link to check in information but the link was broken. After requesting details they asked for the usual check in info eg passport details, and assured me the check in information would be sent after this - it was not.
I arrived at the accommodation at the check in time of 4 pm after several unanswered messages and phone calls in the hope that……
"The staff is extremely helpful and fulfill our early checkin request. Thank you staff! The bed was hard enough the pillow was not to soft. Their breakfast started early."
"Oh my God, Dolce by Wyndham Milan Malpensa is a huge hotel group in the world. But this hotel spreads False propaganda , cheats client by denying client’s reservation two times and ask room guests to pay for their free shuttle bus.
My families, friends and I have booked 7 rooms of Dolce by Wyndham Milan Malpensa over Hotels.com in June. We choose this hotel because the hotel shows it offers free shuttle bus to airport. I also have written to this hotel to reserved 12 seats of free shuttle bus by email. But Honeydette De Vera, Front Office Manager of this hotel responsed me they don’t offer free shuttle bus for group reservations. I think the hotel proclaim they offer free shuttle bus is False propaganda because they don’t offer free shuttle bus to all their room guest. Besides, we are not a group because the hotel doesn’t offer special price for us. Hotel always offer better price for group. But I don’t want to argue with them. I have tried to reserved only 8 seats of free shuttle bus of this hotel, departing at 9:45 of November 5 by mail again. The other 4 paxes of us can grab a taxi to airport. Julieta Dalla Costa, staff of Front Office dept. responsed me “We do confirm the availability for the Transfer as your request.” That means we have reserved 8 seats of free bus successfully.
We have checked-in around 9:30 PM of November 4. The staff of Front Office told us they
don’t admit we have reserved 8 seats of free shuttle bus departing at 9:45 of November 5 and there "
"I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful."