Bhaktapur Bhaktapur Durbar Square Hotels

"Very relaxing"

"Wonderful experience. Awesome breakfast "

"The best hotel in Nepal, excellent services, breakfast, staff. One of the reasons we love to go back to Nepal. The hotel has a character which makes it very very especial. "

"Don't forget there is a 1800 rupees fee to enter the square and you need your passport but you can get a pass the last as long as your visa. If staying over 5 days you need a passport size photo for you pass card. The hotel is clean and tidy. The breakfast is great, the views from the roof are great if the weather is clear Sit on the roof with your early morning coffee and watch the square come to life, when the locals use it for worship. Nothing is too much trouble for the hotel staff if you need anything from them just ask, clean towels, extra toiletries or a taxi."

"Very nice place, supporting staff, willing to go above and beyond to satisfy customers. Visiting again with group of friends."

"Beautiful hotel to stay in beds were very comfortable Very short walk to Durbar square."

"Loved the stay and hospitality. "

"I booked my stay at serene resort online, approximately 4-5 days in advance, using an online travel company. I called approximately one hour before arriving at the hotel for my scheduled stay and the manager told me he canceled my reservation. The manager had very limited Ability to communicate in English. I arrived to the resort only to discover the manager refused to rent me a room and said he canceled my reservation. He then sent me to another hotel where I had to pay for a room. The next hotel was horrible. No tv, no air conditioning, bed had torn sheets, the kitchen was so dirty and tourist had loud music playing. After checking the travel website online, I realized the reservation was never canceled and the money had been paid to the hotel. I called the hotel, serene resort, to have a refund and the manager refused and said he canceled my reservation. I contacted expedia.com Who stated they are unable to speak with the property directly and cannot dispute the charges. I have disputed the charge directly with my credit card company. Lesson learned… If you were traveling to Nepal, do not schedule anything online. This includes excursions, hotels, and other amenities throughout the city. Travel directly to the location or speak with somebody directly. Online services are obviously lacking. Amenities know you are a short traveler and have no problem taking your money and waiting for you to leave the country with little to no recourse. DO NOT book at this resort! "