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Excellent condo style hotel in Big Bear Lake city.
Close to everything. Property in good condition.
Excellent communication via email / text.
Property doesn’t have A/C, which was OK in May, but could be an issue in summer months.
Arkadiy
Stayed 2 nights in May 2024
Response from SV on 20 May 2024
Arkadiy, thank you for taking the time to rate and review your stay with us. We appreciate your feedback, as guest satisfaction is a top priority of ours.
Older property but kept in good condition. Very personable and helpful. Arrived on Friday at 4pm just in time for complimentary popcorn in the lobby. Only problem was the room above us on the 3rd floor was extremely active from 10pm till almost midnight. Sounded like lots of running or jumping around so perhaps not well insulated between floors. Other than feeling like I was in a lodge from the 1970s, it was a nice overnight stay. I think if returning to Big Bear Lake again, we would choose a lodging option with a view of lake or mountains. We were able to enjoy complimentary donuts in the lobby after an early morning walk to Grizzy Manor for breakfast.
Mark
Stayed 1 night in May 2024
Response from SV on 16 May 2024
Mark, thank you for the 5-star rating and review. We appreciate the positive feedback and hope you'll visit again the next time you're planning a trip to the area.
Louisa, thank you for the 5-star rating and review.
10/10 Excellent
Katja
Travelled with family
15 Apr 2024
We had the best experience staying here!. Every staff member we passed was pleasant, made a point of saying hello. we ask a question one time they offered to come to our room and show us what to do. The communication was amazing and the accommodations were perfect. We can’t wait to come back here again.
Katja
Stayed 4 nights in Apr 2024
Response from SV on 16 May 2024
We're delighted to hear you had a pleasant experience with us. Thanks for the 5-star rating and positive feedback.
For the price, this place was excellent.. very well stocked kitchen and bedding closet. Heating worked great and the front desk was always friendly and helpful
Iggie
Stayed 2 nights in Apr 2024
Response from SV on 16 May 2024
Iggie, thank you for the 5-star rating. We're happy to hear you enjoyed your stay and appreciate the positive feedback.
Clean property with roomy bedroom and living area that both had fire places. It had a fully equipped kitchen where we made our Easter dinner. The property is centrally located between the village and ski resorts.
Raymond
Stayed 3 nights in Mar 2024
Response from SV on 16 May 2024
Raymond, thank you for the 5-star rating and review. We appreciate the positive feedback. We're happy to hear that the accommodations met your needs.
This was a great property for a quiet getaway. The front desk was beyond accommodating and checked in to see if we ever needed anything. We will definitely be coming back!
Christopher
Stayed 2 nights in Mar 2024
Response from SV on 16 May 2024
Chrstopher, thank you for the 5-star rating and review. We're happy to hear that you enjoyed your stay with us and look forward to hosting you again for a future visit.
2/10 Terrible
Hui
28 Mar 2024
Disliked: Cleanliness
Hui
Stayed 2 nights in Feb 2024
Response from SV on 16 May 2024
Hui, thanks for taking the time to rate your experience. We are sorry that your experience didn’t quite meet your expectations and wish you the best with future travel.
8/10 Good
JOCELYN, chula vista
Travelled with family
25 Mar 2024
Location…
JOCELYN
Stayed 2 nights in Mar 2024
Response from SV on 16 May 2024
Jocelyn, we're happy to hear that the location was conveniently located. We appreciate you taking the time to rate and review your experience with us.
I was very impressed with this place!! It's simple, yet beautiful. The rooms are more like little apartments. We have stayed in a LOT of hotel rooms. This place is the only 1 that was spotless. Staff is amazing. Hot tub was so nice! I can't wait to stay again!!
M.
Stayed 2 nights in Mar 2024
Response from SV on 16 May 2024
Thank you for the 5-star rating and positive feedback. We're delighted to hear you enjoyed your stay with us.
Condo has many amenities that were helpful, including kitchen with plates and utensils, Bbq, hot tub, pool table, DVDs, fireplaces, and full size refrigerator. Perfect for an extended stay although some finishes are dated, it was a great value and staff was super friendly and accommodating.
Bert
Stayed 2 nights in Mar 2024
Response from SV on 19 Mar 2024
Thanks for your positive feedback and rating Bert! We’re glad you enjoyed your stay and hope you can visit us again soon.
Spacious room; 2 bathrooms helps getting ready in the morning; 2 fireplaces (1 in living room, 1 in bedroom).
Javier
Stayed 2 nights in Mar 2024
Response from SV on 19 Mar 2024
Thank you so much for taking the time to leave a positive review and rating Javier. We really appreciate your business and hope to see you for another stay in the future.
Spacious room, and fully equipped kitchen; both areas have a fireplace.
Shout out to the gentleman (didn't get his name) who stayed after he had closed the office (i.e. on his own time) to ensure I successfully retrieved my room keys.
Javier
Stayed 2 nights in Jan 2024
Response from SV on 13 Mar 2024
Javier, thank you for taking the time to rate and review your stay with us. We hope you'll visit again soon.
Great older property but very well maintained and clean. Bonus second bathroom and fireplace in both living room and bedroom. Full kitchen and all needed to cook provided. Excellent communication and friendly check in as well as extra items needed. Great value and it was cheaper to book through Expedia than direct. I’ll be back!
Michele
Stayed 2 nights in Dec 2023
10/10 Excellent
Jennifer
30 Dec 2023
Jennifer
Stayed 1 night in Dec 2023
Response from SV on 13 Mar 2024
Jennifer, thank you for the 5-star rating!
10/10 Excellent
soline
Travelled with family
30 Dec 2023
Really love this place
Low key but so convenient and close to the slopes and the village
And super friendly staff
The place is ok. But you get alot. Our room had alot for the money. We got one bedroom and living room with kitchen. Two bathrroms and two fireplace. Pool was closed. But the spa was open. Lobby has a pooltable. People were great. Its does not have a elevator. We were on the 3rd floor. Hotel room have has some remodeling. Overall good hotel for the money
The unit had a very nice layout. For a hotel room, It felt like an ideal small 1 person apartment. Very good location not far from the resort and right off the main boulevard. Easy parking was nice.
Ivan
Stayed 1 night in Dec 2023
4/10 Poor
Ivy
Travelled with family
30 Nov 2023
Liked: Amenities
Disliked: Cleanliness
Room was dirty and sheets were not changed. The whole room was filthy.
We loved the spaciousness of it as well as having 2 full bathrooms. My Family and I truly enjoyed the way the rooms are set up as it makes you feel as if you are right at home.
RUTH
Stayed 1 night in Nov 2023
10/10 Excellent
joseph
Travelled with family
21 Nov 2023
Liked: Cleanliness, room comfort
So spacious and clean kitchen equipments.
joseph
Stayed 2 nights in Nov 2023
10/10 Excellent
Verified traveller
24 Oct 2023
Liked: Cleanliness, room comfort
10/10 wonderful stay
It was a wonderful stay, super comfy , everything we needed. Wonderful staff!!!
Only thing would be make it even better is dish soap. Only con it’s easy to hear noise from upstairs or outside
Great spot with large bedroom, two baths, full kitchen and living room. Quite surprised by the size. Check-in was ok, but office hours until 7pm was a pain. Had to call in and get key via lockbox for check in after 7pm.