Good location and excellent breakfast. However, the mattress was sunken and too hard - I didn't sleep well. The bathroom needs a thorough scrub to remove the mould (no air extraction in bathroom???). And all the tiles should really be wiped down between guests - There was a hand print high up on the wall in the shower. It was there when we arrived and still there when we left.
Was not asked on check-out if we enjoyed our stay, so we didn't say.
It didn't quite feel like a 4 star hotel.
Paul
2024 年 6 月入住 4 晚
10/10 超赞
Nathan
与家人出行
2024年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location near the train station was excellent, as was the front desk service and breakfast.
Nathan
2024 年 6 月入住 1 晚
6/10 一般
Chanchal
与配偶出行
2024年06月18日
满意:清洁度、员工和服务、服务设施
The staff were all very friendly but the person who checked us in gave us a room opposite an office building from where people were looking into our room all the time.With no net curtain, in order to preserve our privacy, we had to draw the curtains during the day when we were in .I find this unacceptable when I paid 4* price for this hotel .I expect Expedia to look into room 202 of the hotel and give me compensation in monetary terms .I am not happy with the room given to me and my wife .
Chanchal
2024 年 6 月入住 3 晚
6/10 一般
Ingrid
2024年06月17日
Nvt
Ingrid
2024 年 6 月入住 3 晚
8/10 还可以
Tu Binh
团体旅客
2024年06月4日
满意:员工和服务,清洁度
不满意:住宿条件和设施
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Tu Binh
2024 年 5 月入住 3 晚
10/10 超赞
Alison
与家人出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here bc of the great location- 12 min walk to Guggenheim, 5 min to shopping and dining, easy to hop on the tram. We also loved the lovely room, very clean, and we reserved garage parking- very convenient. Safe and lovely area.