"Our second stay at the property (it was so lovely the first time we wanted to return). The staff were again wonderful and so friendly. They all take so much pride in making sure that every guest is happy and are always on hand to help. The location is perfect in the middle of the Old Town yet the ..."

"front desk 劉紅草 is fantastic, with sweet smile. she show me great hospitality. she provide very useful information."

"Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price ..."

"Excellent service and willing to help very much!"

"The weather in Hanoi is hot in April and I'm glad I chose to stay at L'HÔTEL du LAC Hanoi for three nights. The hotel lobby manager helped us solve everything and added very pleasant memories to my trip^^ I highly recommend staying here when traveling to Hanoi. It is a high-end hotel with a spa, ..."

"Excellent in every aspect. Staff are welcoming and friendly, especially Eddy. Decor is updated and room is clean and spacious. We stayed on 7/F so we couldn't hear any noise from the outside when the balcony door is closed. The rooftop bar is stunning. Wide choice for breakfast as well. Would recommend ..."