Bintan Family Hotel

"I LOVE this place. I tend not to do reviews, but Banyan Tree overwhelmed me with their amazing service, their food (all 3 restaurants are amazing and plus this is the breakfast spread EVER). The rooms are spacious, great views, and such a honeymoon experience. The spa is not cheap, but they give you such great services that justify the price. We stayed here 5 days and never left the site. Having access to the two adjacent properties with a nice beach and gym. (We also walked around them and realized that Banyan Tree is so so much better of a place to stay). 15 out of 10 loved this place. "

"The resort was ok, but I expected better. The rooms were clean, but only had ac in the rooms and not in common areas making it impossible to spend time together in your Villa. People and service were nice, but everything was more difficult getting around than necessary. Their buggy’s or shuttle system was not optimized for getting around the resort leading to a lot of waiting around. "

"We absolutely loved our stay at Indra Maya Pool Villas. The staff, without exception, were super friendly and helpful. The villa was spacious and clean, location is only 15 mins from the ferry terminal, we definitely enjoyed the pool. We had our own buggy to travel to the different properties within the Nirwana resort grounds and we received discounts for various purchases and laundry. One minor downside is the convenience stores on the properties were sparsely stocked e.g. we could not find items like paracetamol onsite. Otherwise, would definitely recommend for a quiet getaway. "

"Overall a great experience! Spa at Banyan tree is not value for money. "

"I love the stay so much! The staffs were all very friendly and helpful. The room was right in front of the beach and I could hear the wave sound the whole day/night. The room was pretty clean and the food was great too. Will definitely come back again! "

"Warm hospitality and great service from the staff."

"Fantastic staff and facilities. Gorgeous villas. We felt like film stars 😁"

"Calm, luxurious an beautiful place "

"I had a lovely mother-daughter weekend. At first, the hotel was so quiet we thought it was nearly empty until we went to breakfast. The spa was great, the beachfront was very clean, and most of all the staff were so hospitable. They were so caring and made you feel very welcome. They helped with ferry transport, booking dinner reservations, buggy rides to dinner. Thank you so much for a memorable weekend with my mom!"