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Charles Hope Birmingham Central

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Apartment, 2 Bedrooms | Living area | Smart TV
Apartment, 1 Bedroom | Living area | Smart TV
Apartment, 1 Bedroom | Living area | Smart TV
Apartment, 1 Bedroom | Living area | Smart TV

Overview of Charles Hope Birmingham Central

Entire apartment

Charles Hope Birmingham Central

3.5 star property

3.6/5 Good

Top rated for property conditions & facilities (4.3/5)

Popular amenities

  • Free WiFi
  • Kitchen
  • Pet-friendly
  • Washer
  • Dryer
  • Gym
Map
25 Hagley Rd, Birmingham, England, B16 8FU

Explore the area

  • Popular LocationBroad Street3 min walk
  • Popular LocationGrosvenor G Casino9 min walk
  • Popular LocationArena Birmingham14 min walk
  • AirportBirmingham (BHX)26 min drive

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Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4

Apartment, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2

About this area

Birmingham

Located in Birmingham, Charles Hope Birmingham Central is in the city centre. LEGOLAND® Discovery Centre and Thinktank Birmingham Science Museum are local attractions and those in the mood for shopping can visit Broad Street and Hagley Road. Looking to enjoy an event or a game while in town? See what's going on at Arena Birmingham, or consider a night out at O2 Institute.

What's nearby

  • Broad Street - 3 min walk
  • Grosvenor G Casino - 9 min walk
  • Birmingham Botanical Gardens - 13 min walk
  • Arena Birmingham - 14 min walk
  • International Convention Centre - 15 min walk

Getting around

  • Birmingham Five Ways Station - 7 min walk
  • Birmingham Airport (BHX) - 26 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Charles Hope Birmingham Central

3.5-star Birmingham apartments in The Westside, walk to Broad Street
A fitness centre, self parking and a 24-hour front desk are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. Guests can appreciate conveniences, such as 2 bathrooms and a washer/dryer, and other amenities include free WiFi and a dining area.
Charles Hope Birmingham Central offers 18 accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms.

Recreational amenities at the apartment include a fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured self parking on site (GBP 15 per day)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Soap
  • Hairdryer
  • Free toiletries
  • Toilet paper
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 37-inch smart TV

Laundry

  • Washer/dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • GBP 150 per pet per stay
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • 24-hour front desk
  • Mobile key entry

Location highlights

  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Smoke detector
  • Window guards

General

  • 18 rooms

Similar properties

See similar properties

Policies

Check-in

33% of travellers were happy with check-in
Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of GBP 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: GBP 15 per day
  • Pet fee: GBP 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Charles Hope Birmingham Central Apartment
Charles Hope Birmingham Central Birmingham
Charles Hope Birmingham Central Apartment Birmingham

Frequently asked questions

Is Charles Hope Birmingham Central pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 30 Sept 2022 start from HK$944.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charles Hope Birmingham Central?

Self-parking is available for GBP 15 per day.

What time is check-in at Charles Hope Birmingham Central?

Check-in is from 3:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Charles Hope Birmingham Central?

Checkout is at 11:00 AM.

Where is Charles Hope Birmingham Central located?

Located in The Westside, this apartment building is within a 5-minute walk of Hagley Road and Broad Street. Brindleyplace and Birmingham Botanical Gardens are also within 15 minutes. Birmingham Five Ways Station is 7 minutes by foot and Birmingham New Street Station is 23 minutes.

Can I cancel my reservation for free at Charles Hope Birmingham Central and receive a full refund?

Yes, Charles Hope Birmingham Central offers free cancellation on select room rates, because flexibility matters! Please refer to Charles Hope Birmingham Central cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 7 out of 18 reviews
5 - Excellent 39%
Rating 4 - Good. 5 out of 18 reviews
4 - Good 28%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 18 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 18 reviews
1 - Terrible 17%

4.2/5

Cleanliness

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Jane
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

1/5 Terrible

Philip- Lee
Stayed 4 nights in Aug 2021

2/5 Poor

James
Disliked: Room comfort
Very disappointing. Sub standard. Poor service
Extremely disappointed with my weekend away with my partner. The accommodation itself was really lovely; spacious, finished to a high speed specification and had a really good feel to it. Unfortunately we encountered many issues. The heat in the apartment was unbearable, it was only 19 degrees outside but the apartment had no air movement at all and the windows opened a very limited amount. When we asked the member of staff for a fan, she tutted at me; explained it’s our fault we didn’t bring one and supplied with me a phone number to call, she was rude, arrogant and ignorant. The mattress and bed frame were of extremely poor quality, both were sub standard and in need of replacing immediately, both me and my partner suffered a very bad back on both nights sleep and this impacted our stay massively. We found a mould dish cloth in the cupboard, this was quickly replaced for a clean one but isn’t something you expect when paying for a premium apartment. I reached out to Charles hope apartments about the above raised issues and there response was “thank you for your feedback” after a few more emails they offered me to change rooms and a late check out, unfortunately every room has the same issues in regards to temperature as well as sub standard mattresses and bed frames. I requested a partial refund for the sub standard quality and was refused harshly. My weekend away was tainted by the above issues and ultimately just how poor Charles hope apartments dealt with me. Avoid!!!!
Stayed 2 nights in Sep 2021

5/5 Excellent

Matthew
Liked: Cleanliness, room comfort
Enjoyable apartment with good location. Easy check in, more information regarding on street parking would be appreciated.
Stayed 3 nights in Sep 2021

1/5 Terrible

Curtis
Travelled with family and small children
Disliked: Cleanliness
After leaving accused me of causing a massive crack in the hob and are keeping the security deposit. I absolutely did not damage the hob and only used one ring once and the damage is in a completely different location with the image they sent showing a filthy hob. I'm not convinced the image is of the hob in my apartment. Also found an open condom wrapper under the bed as I was doing a final check before leaving. The stay wasn't actually that bad and the non Charles hope staff in the Lansdowne were friendly and good to deal with but are a complete separate entity.
Stayed 2 nights in Aug 2021

3/5 Okay

Siu Shan
Liked: Cleanliness, room comfort
Hardware is good but software has rooms to improve
Apartment itself is new, except when we move in, there’re still little hairs and debris around. At first the toilet is a bit stuck which even toilet paper can’t be flushed away. We fixed that ourselves. Eventually we know why - because Charles Hope insists to give you 2 rolls of toilet paper only before any cleaning, and it’s supposed to be once per week, it is very easy to run out of toilet paper. Then what will the people do? They use tissues which will stuck the toilet. I suggest Charles Hope to be more generous on toilet papers. Another thing is about the Klevio door lock system. They usually set a wrong checkout date. Whenever you change it, you need to tell the staff over whatsapp manually to change again, not to mention you need to upload all the stuff, install the app, setup accounts to simply get the door opened. And the stupidest thing is, once you get into the room, you get another smart card to open the building’s front door - why don’t you include them in the app in the first place? It’s like a treasure hunt game to checkin this apartment. All the automations should make it easier for your customers but not more time-consuming: either the app needs to be improved or the staff needs to be smarter. In contrast the staff in the reception is more helpful and kudos to her. It is just Charles Hope manage this apart hotel badly but the apartment itself is neat and great. If there’s thing to improve, you better put a manual here for the multifunction oven and the washer.
Stayed 7 nights in Aug 2021

4/5 Good

Chloe
Business traveller
Liked: Cleanliness, room comfort
Pleasant
Perfectly pleasant for a business trip
Stayed 2 nights in Aug 2021

4/5 Good

Verified traveller
Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very nice, but i didnt like that we had to use the entrance through the parking area instead of the maon entrance
Stayed 2 nights in Aug 2021

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, room comfort
Apartment was very clean and spacious. Very comfortable stay in a great city centre location. Parking is subject to availability so couldn’t get any on site as it was a last minute booking
Stayed 2 nights in Jul 2021

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’re delighted for the service they provided, they replied to every requests promptly. Provide additional support for early check in and can supported to extend our stay in short notice period. Will recommend to my friends. Moreover, the reception staff in the building and cleaning service staff also very helpful and polite!
Stayed 28 nights in Jun 2021