“The hotel staff are friendly and attentive but the hotel is getting a bit old. Restaurants inside the hotel are not outstanding but the best thing about this hotel is its location - many good restaurants, coffee shops, tourist attractions and souvenirs shops are within walking distance.”
"I booked under VIP access. When I arrived, they didn't give me any upgrade or 20% food and beverage discount coupon. I need to ask the reception. He said my room already upgrade and no more 20% discount coupon but my colleague booked without VIP access. Her room is higher floor and even nicer than mine. I felt cheating. "
