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Reviews of Ezeretz SPA Hotel

4 out of 5
Ezeretz SPA Hotel
2 Boulevard Peyo K. Yavorov, Blagoevgrad

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 21 reviews" "
Rating 8 - Good. 14 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

George, Wheaton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a 4 stars hotel. Pictures on the Expedia web site are deceiving. Old with small rooms that lack even a bench to place your suitcase. It had space for a small suitcase only, the type that you take with you onboard on an airplane. Beakfast is just O.K. nothing special. Bathroom was old with cheap skinny towels. Not worth the $140 per night that we paid, maybe $70 would had been the correct price considering the facilities.
Stayed 1 night in Aug 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
A comfortable hotel for an overnight stay. Unfortunately did not have time to use the pool or spa facilities.
Stayed 1 night in May 2022

10/10 Excellent

Zhivko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Gelu Dan

Business traveller
Liked: Staff & service
Pool side looks better the hotel itself
Overall hotel is oke, the pool side is looking much better the the hotel itself.Is oke to stay for 1-2 days. Hotel inside looks old. A plus goes to for the staff which is friendly and helpful
Stayed 1 night in Jun 2021

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

yaron

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Jun 2019

6/10 Okay

Antonia

Liked: Staff & service
Very poor breakfast.
Stayed 1 night in Jun 2019

8/10 Good

BP

Liked: Cleanliness, staff & service, property conditions & facilities
From the beginning staff was very friendly and helpful, room was clean the only thing I didn’t like it was the bed they put two double beds together as opposed to having one full king bed. Anyways if you’re sleeping in the middle of the bes you fall in the hole!! Other than that everything was fine I’m very pleased.
Stayed 1 night in May 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Saadettin

Liked: Cleanliness, staff & service, room comfort
A nice rest on the way to Sofia
The hotel is average , but clean it is on the way to Sofia that's why I stayed there to have a rest a night.It was ok.
Stayed 1 night in Sep 2018
Response from D. Radev on 27 Sept 2018
Thank you for your feedback! We hope to see you again at Ezeretz!

8/10 Good

Tristram

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Anna on 17 Jan 2018
Thank you!!!

10/10 Excellent

Dimitrios

Stayed 2 nights in Sep 2022

8/10 Good

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay
everything was OK, nice food at restaurant, nice accommodation, very friendly staff. SPA with saunas - very nice and clean and pleasant.
Stayed 2 nights in Sep 2020
Response from S.TERZIEVA on 2 Oct 2020
Dear, Mr Marek, we are very happy that you had a great time at our hotel. Welcome back! Have a good day!!!

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

MAROULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

STEFANOS

Liked: Cleanliness, staff & service, room comfort
Convenient and good services
The location was convenient for people traveling by car. It is a little far from the center but next to the main road going from the Greek boarder to Sofia. The bed was great, and the very thin but extremely comfortable and hot duvet. The room was OK and in the bathroom was a bathtub, exceptional these days in a hotel room. Breakfast was OK, nothing fancy. The responsible lady was very polite and very helpful and generally the personnel was polite. There was WiFi working well everywhere in the hotel. Concluding I feel it is a hotel above average, with a honest price.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Schöner Spa-Bereich, hat bis 21 Uhr offen!!! Zimmer ok. Personal zum Teil freundlich.
Stayed 1 night in Sep 2018
Response from Deyan Radev on 17 Sept 2018
Thank you very much for your feedback!

6/10 Okay

RENE

Liked: Cleanliness, staff & service, property conditions & facilities
Un wellness center exceptionnel pour ce type hôtel
un centre de bien être exceptionnel pour ce type d etablissement installations,confit design Sauna Hamam piscine ...decor design , de bon gout piscine extérieure très agréable , profonde avec musique et bar la chambre est de taille bien moyenne pour la Bulgarie le mobilier vieillissant la salle de bain devrait également être rénovée
Stayed 1 night in Aug 2018
Response from Deyan Radev on 17 Aug 2018
Dear Rene, Thank you very much for your feedback! We appreciate each review, no matter positive or negative, because it helps us deliver better and better service for you - our guests. You are always welcome at Ezeretz!

8/10 Good

arzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keyifli bir otel
Odalar ferah ve temiz,çalışanlar güleryüzlü ve yardımsever,konum olarak merkezi,sadece kahvaltı yapabildim ve yeterliydi.
Stayed 2 nights in May 2018
Response from Deyan Radev on 19 Jul 2018
Thank you! We appreciate your review! We would be happy to see you here again!

6/10 Okay

theodosia

Disliked: Cleanliness
Response from Deyan Radev on 10 May 2018
Thank you for your review! It motivates us to work even harder to satisfy our customers' needs and we hope to see you at the hotel again.