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Reviews of Hotel Monte Cristo

4 out of 5
Hotel Monte Cristo
1, Sveta Gora Str. Bulgaria, Blagoevgrad, Blagoevgrad

Reviews

5.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

axenia

Travelled with family
Disliked: Cleanliness, staff & service
Room was very dirty. Manager was very rude and didn’t introduce hisself and say “sorry”
Stayed 2 nights in Jun 2022

2/10 Terrible

Deivid

Disliked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

The best thing is location. The rest do not match 4* star hotel status.
Stayed 9 nights in Aug 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

6/10 Okay

Ian, Bulgaria

Liked: Cleanliness, staff & service, room comfort
Pleasant Hotel conveniently located
Great reception staff. Very helpful and good English language skills. Really excellent food from the hotel restaurant. Waiting staff however need some training in customer service as not very helpful or attentive. Had to go looking for the waitress several times. It was know that this was a spa hotel but its worth noting that due to the very high sulphur content in the hot water this is not suitable for people with respiratory problems such as my wife. This did cause us some discomfort. One small point though is that we felt that tea and coffee facilities in the room would have been a real benefit but otherwise this was an overall good enjoyable stay.
Stayed 3 nights in Jul 2018

4/10 Poor

Brian, San Diego/Mexico City

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Overall Soviet/communist atmosphere, air conditioning (two!!! Cheap units) absolutely does not work, room remained at 24C, cheap beds, no shower only jacuzzi (!!!) with short handheld shower head, water smells like sulfur (!!!), loud noise and vibrations from wedding until 2AM. There is no sign (!!!) for the hotel at its location, where you drive by it, only on the side facing a pedestrian plaza (!!!)... so I recommend tearing down this communist construction and starting new with a new building built to European standards.
Stayed 1 night in Jun 2018

8/10 Good

VANNA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Pavlo

Ночь проездом
Останавливались на ночь проездом. Взяли апартаменты на 5 человек. В целом, все было нормально, завтрак средний, но всего было достаточно. Из минусов - в туалете воняло как в общественном и вода сероводородом.
Stayed 1 night in May 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service
Buen, pero básico alojamiento
Buen hotel, que ha sido recientemente renovado. Las habitaciones son amplias, con buena señal WiFi pero les faltan muebles. Dispone de parking privado. El desayuno es pobre y malillo. El zumo que ofrecen es de muy baja calidad. Dispone de piscina climatizada y jacuzzi. El personal es muy amable.
Stayed 1 night in May 2018

8/10 Good

Aykut

Liked: Property conditions & facilities
İyi otel berbat yönetim ve çalışanlar
Spa genel anlamda çok kötü, çalışanlar sanki zorla çalışıyorlar gibiydi. Havlu istedim, gidip resepsiyondan istememi söyledi. Şıpır şıpır sularla resepsiyona gitmek biraz garip olurdu. Resepsiyondan bir maili basmasını istedim,tam yarım saat ben bilmem anlamam diye mazeret uydurdu. Genel olarak iyi bir otel malesef çok kötü yönetiliyor. Otelde 10-25 tane genç kalıyordu, gece yarısına kadar inanılmaz gürültü yaptılar, biri gelip uyarmadı.
Stayed 1 night in Feb 2018