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贝壳汽车旅馆及基韦斯特青年旅舍
贝壳汽车旅馆及基韦斯特青年旅舍
7.8 分,总分 10,还可以,(1001)
新价格 HK$942
总价 HK$1,060
包含税费
7 月 8 日 - 7 月 9 日
基于过去 24 小时内找到的、2 位成人 1 晚住宿的每晚最低价格。价格和供应情况可能会有所变动。可能需遵守其他条款。
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博卡奇卡礁岛青年旅舍信息
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博卡奇卡礁岛酒店的最新点评
博卡奇卡礁岛酒店的最新点评

哈瓦那小屋在基韦斯特
1/5 糟糕
"I was very disappointed with my recent stay at this hotel. The facilities are outdated, and the room I was given initially had a very small balcony with a broken balcony door that wouldn’t close properly—possibly due to humidity and poor maintenance. I booked a “sea view room with balcony” online, but the balcony was tiny, there was no sea view at all, and the door was broken.
When I requested to cancel the booking upon check-in, the hotel refused. They offered to change my room but only to one without a balcony, and refused to refund the price difference. I had booked for two nights. The front desk told me that if I didn’t stay the first night, I could get a refund for the second night—but not the first. I asked to speak to the manager, and they said the manager would only be available the next morning at 9 AM.
I reluctantly stayed the first night, thinking I would speak to the manager the next day and get the second night refunded. However, when I finally met the manager, they said the second night was also non-refundable. In the end, I paid full price for a room that did not match what I booked and received no compensation or proper assistance.
This was a frustrating and disappointing experience, and I would not recommend this hotel to anyone."
一位真实旅客曾入住哈瓦那小屋在基韦斯特
6 天前发布
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