巴列德埃里阿罗亚酒庄附近酒店

“Before I arrived at the hotel, I tried multiple times to communicate with the hotel via the Expedia messaging system. I never got a reply. All I got was a message to say that I need to fill in the registration form before a password to enter the premise will be given to me 24 hours before I check in, and that there is no one at the premise’s reception. Because I don’t speak Spanish, I wanted to communicate with the premise to make sure they had received all my information. I never got a……

“The hotel was very clean and comfortable, making our stay enjoyable and relaxing. The staff were extremely friendly and welcoming, always ready to help with a smile. Overall, a wonderful experience and highly recommended!””

“Desde el principio la comunicación con el personal ha sido hostil. Hicieron caso omiso de mis peticiones. En una localidad donde no hay servicios, tienen inhabilitado el microondas. No se puede calentar ni un vaso de agua para hacer una infusión. El bar restaurante cerrrado todos los días. Ausencia de personal. Ten envían un código de acceso y se quedan tan anchos.Dicen "vistas a la montaña", lo que no dicen es que además a los contenedores de basuta y a los tubos de refrigeración. Nada de……

“The company servicing the location were extremely unhelpful and rude. The automated system that was used was unhelpful. The manger that took care of the property Gabriel was very helpful and took care of our problem. we had to wait until he was available at the location which took 2 hours that we waisted. They really need to have somebody at the location to help.”