Mexico City Bol Tlalpan Hotels

"Location great. Kind staff. Quiet neighborhood. My bed was a bit hard, is prob my only discontent. Other than that, it was diff from my usual hotel stays. Theres no AC. Wifi kept going out. Glad I speak Spanish, so I was ok watching their regular tv channels. Oh, check in is 4pm, not 3pm. "

"."

"Very comfortable and equipped suite. Conveniently located for our needs."

"The property is extremely old. Only 2 electrónico outlets, but the wirst of all is that there is no air condumitiing and it was a very hot day. Bad location nothing around."

"Our stay didn’t include breakfast, we use de cafe with great service and food. "

"I arrived at the hotel and the staff were very kind during check-in. Unfortunately, my experience changed after I realized that I had lost my Gucci scarf while staying at the hotel. The scarf is not only valuable but also a sentimental birthday gift from my daughter, which makes it very meaningful to me. As soon as I noticed it was missing, I went to the front desk to report that I had lost it on the hotel property. The staff said they would try to look for it, but no lost-and-found report was taken and no information about the item was requested. The following day I returned to the desk to follow up and explained the situation again in detail. I was told they had looked around the property and in my room, but again no report was created and no contact information was requested. Before checking out, I stopped at the desk one last time and asked if they could please call me if the scarf was found. I also asked who would be responsible in a situation like this — the hotel or housekeeping — if the item was lost during my stay, but I did not receive a clear answer. I made my reservation through Expedia and I have a Gold Status , so I value professionalism and accountability when issues arise. I truly hope the hotel will contact me if the scarf is located. I am happy to provide any additional information that may help recover the item."

"Todo bien"

"Super clean, awesome location and superb staff. "

"Good: The breakfast included sliced tomatoes, meat, cheese, cottage cheese, bread and more. The room was clean. Mauricio at the front desk is helpful and speaks English well. The staff are positive and try to help. The hotel is located on a major bus line (Metrobus Line 1), and it is near a big supermarket that is open until 10:00 PM. Bad: The first room they gave us smelled of sewage. We rejected it and so they gave us a better room. The lighting in the room was very dim. The toilet was in poor condition and the kitchenette sink was poorly installed. The shower was small and dark, and the water temperature tended to fluctuate. The suite had no dishes or cutlery, so we had to ask for them. Even though we stayed in an interior room without any street view, we could always hear low-level background noise. "