Bonn Golf Hotel

"I had delayed flight i could not make it to cologne. I told them that my flight was canceled two days ago so I won’t be able to make it and they didn’t do any help or refund "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation."

"It was a good stay, they arranged for a cake and balloon to be in the room when we arrived as it was my husbands birthday which is very kind. The room was clean. The access to filtered water downstairs was really good and the small children’s play area was a plus. The hotel could do with a bit of a renovation but generally in good order. The staff were generally very welcoming and helpful apart from a woman called Luisa. She checked us in and from the get go, she wasn’t very welcoming which is fine but it was when we asked her a couple of questions about getting a taxi from the city centre and about public transport that she truly showed her dislike towards us. She was most unhelpful and we were made to feel a bit stupid to be honest. "

"Clean and modern room with very nice and spacious shower and bath!"

"Good staff, no many options of restaurants or bars"

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"Fantastic stay, front desk staff was great, buffet was 100% worth it"

"Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location. "

"Perfect location for visiting city, zoo ect. Clean, friendly, no complaints at all!"