「Disappointing behavior from the hotel management.
By mistake, we booked the night of July 3rd instead of August 3rd. We tried to get in touch with the hotel via Expedia and directly, explaining the honest mistake in good faith, asking for a refund given the fact that we were going to rebook the correct night in any case.
Since we never heard back from them, we rebooked the correct night.
When we checked in on August 3rd, we asked the receptionist about our refund inquiry and she put us on the...
「Disappointing behavior from the hotel management.
By mistake, we booked the night of July 3rd instead of August 3rd. We tried to get in touch with the hotel via Expedia and directly, explaining the honest mistake in good faith, asking for a refund given the fact that we were going to rebook the correct night in any case.
Since we never heard back from them, we rebooked the correct night.
When we checked in on August 3rd, we asked the receptionist about our refund inquiry and she put us on the...