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A very wonderful and enjoyable stay. Staff is very friendly and cordial. Highly recommend this place to stay.
Margaret
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Margaret,It is wonderful to hear about your recent experience at Hampton Inn Concord/Bow. We are delighted that you had a great stay and our friendly staff contributed to your memorable experience. Your recommendation to others means a lot to us and we look forward to accommodating you again in the future.Sincerely,Michelle Bechard,General Manager
Dear Donna,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Concord/Bow again soon.Sincerely,Michelle Bechard,General Manager
great place to access right off the interstate and the hotel was very clean
william
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear William,Thank you for choosing Hampton Inn Concord/Bow for your recent stay. It was a pleasure to know that you liked our clean property. Our convenient location off the interstate is what makes our hotel an ideal choice for travelers; we are so glad it worked well for your visit. Thank you once again, and we look forward to welcoming you back soon.Sincerely,Michelle Bechard,General Manager
Dear Rob,Thank you for the five-star review of Hampton Inn Concord/Bow. We are delighted to read about your fantastic stay and we hope this great experience will bring you back to stay with us again soon.Sincerely,Michelle Bechard,General Manager
4/10 Poor
Robert
3 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
The shower leaked badly and left a 3 inch green stain on the bathtub. Enough water leaking in a month to pay for a three night stay.
No personal soaps or hair cleaning products. All products in squirt bottles and tops not secure. Anyone could put product other than shampoo and body wash in the bottles. The body wash bottle was empty in the shower.
No points awarded for booking through Expedia.
Robert
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Robert,Thank you for leaving a review about your stay. We apologize for the issues you described. We value your feedback and suggestions regarding our bathroom maintenance and restocking of the items. We will relay this to the appropriate team for follow-up and action. Thank you once again, and we wish you safe travels.Sincerely,Michelle Bechard,General Manager
This property was a little different as our guest room was a floor down from the lobby, so we felt like we were in a basement, even though we had a window. It was quite loud overnight. They had a good breakfast and very friendly staff!
Tracy
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Tracy,Thank you for choosing Hampton Inn Concord/Bow. Your comments about our staff and breakfast are greatly appreciated. However, we are sorry for any inconvenience related to your room. On a future visit, we will be happy to provide you with a room of your preference. Thank you once again, and we look forward to welcoming you back soon.Sincerely,Michelle Bechard,General Manager
2/10 Terrible
LISA, Lenox
27 Mar 2024
LISA
Stayed 1 night in Mar 2024
Response from General Manager on 17 Apr 2024
Dear Lisa,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Kimberly A
10 Mar 2024
Kimberly A
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Thank you for the excellent rating, Kimberly! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again. May the spirit of Easter bring you peace and happiness.Sincerely,Michelle Bechard,General Manager
4/10 Poor
Craig
9 Mar 2024
Liked: Cleanliness, staff & service
Craig
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Craig, We are disappointed to see your rating and apologize that you did not enjoy your stay with us. We would appreciate hearing from you where we could have made improvements. Thank you and we hope you will visit us again.Sincerely,Michelle Bechard,General Manager
Very clean, nice hotel. The evening front desk lady on Sat 3/2 was terrible. She was rude & inconsiderate of guests.
Lindsay
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Lindsay,Thank you for being our guest and sharing details of your stay. It was nice to read your positive comments about our property but at the same time, it was disappointing to see comments about our front desk staff. Our staff typically offer warm hospitality to all our guests, therefore, I am sorry that you did not experience them at their best during your recent visit. Please accept our apologies for the lack of attention to your concerns and be assured this will not be repeated. Thank you once again, and we look forward to making your next stay with us a perfect experience.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Sharon
27 Feb 2024
Sharon
Stayed 1 night in Oct 2023
Response from General Manager on 21 Mar 2024
Dear Sharon, Thank you for the perfect rating! We are delighted you had a great time at Hampton Inn Concord/Bow. We look forward to making your next stay a great one once again.Sincerely, Michelle Bechard, General Manager
Thank you for the perfect rating, Nancy! We are delighted you had a great time at Hampton Inn Concord/Bow and you also found our hotel clean and safe. We look forward to making your next stay a great one once again.Sincerely,Michelle Bechard,General Manager
Nice big rooms, comfy bed, pool was nice, wish there were more washer and dryers. Breakfast was good, only complaint the highway traffic noise was loud
Jen
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Jen,Thank you for the glowing five stars! We are delighted you had a great stay and your comments about your room, and our breakfast are greatly appreciated. We are sorry for any inconvenience the noise from outside caused you. It was a pleasure to welcome you to Hampton Inn Concord/Bow and we hope to see you again soon.Sincerely,Michelle Bechard,General Manager
4/10 Poor
Tsafrir
22 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
Change the sheets!
Mold in the shower
Tsafrir
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Dear Guest, Thank you for sharing your review regarding your recent stay. We apologize for the housekeeping concerns. We wish you had mentioned this to our front desk, who would have been happy to address these issues. We hope to make your next stay a perfect one.Sincerely,Michelle Bechard,General Manager
Dear Katie,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest and we hope to see you again at Hampton Inn Concord/Bow. Sincerely,Michelle Bechard,General Manager
2/10 Terrible
David
15 Jan 2024
David
Stayed 3 nights in Jan 2024
Response from General Manager on 5 Feb 2024
Dear David,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Janet
14 Jan 2024
Janet
Stayed 3 nights in Jan 2024
Response from General Manager on 4 Feb 2024
Dear Janet,It is wonderful to know you had an enjoyable stay at Hampton Inn Concord/Bow. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Michelle Bechard,General Manager
Dear Guest,Thank you for the generous rating of Hampton Inn Concord/Bow. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Peter
Travelled with partner
30 Dec 2023
Liked: Amenities
Peter
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Peter,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Hampton Inn Concord/Bow. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Michelle Bechard,General Manager
Dear Yingying,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Concord/Bow again soon.Sincerely,Michelle Bechard,General Manager
Thank you for the excellent rating, Roy! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again.Sincerely,Michelle Bechard,General Manager
Everything was as ut should be, clean, room was ready on time, great breakfast, and the pool was nice and warm.
Roxanne
Stayed 1 night in Dec 2023
Response from General Manager on 22 Dec 2023
Dear Roxanne,We appreciate you taking the time to leave your five-star review regarding your recent visit to Hampton Inn Concord/Bow. It is great to know you enjoyed your stay and liked your room, our breakfast and also our pool. We hope to welcome you again soon.Sincerely,Michelle Bechard,General Manager
Thank you for the excellent rating, Michael,! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again.Sincerely,Michelle Bechard,General Manager
This Hampton Inn offers high value for a reasonable price & exceeded all my expectations.
Rooms are very clean, large, well appointed and quiet. Front desk staff was friendly, professional & had me in my room very quickly.
I highly recommend this Inn!
nancy
Stayed 1 night in Dec 2023
Response from General Manager on 17 Dec 2023
Dear Nancy,Thank you for your generous review of Hampton Inn Concord/Bow and especially for recognizing our team for the service they provided. We also appreciate your nice comments regarding your room and the excellent value we offer to our guests. Your recommendation to others means a lot to us and we look forward to accommodating you again.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Jennifer
15 Dec 2023
Jennifer
Stayed 1 night in Dec 2023
Response from General Manager on 17 Dec 2023
Dear Jennifer,On behalf of our team at Hampton Inn Concord/Bow, thank you for the excellent rating! We are pleased to know that we have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely,Michelle Bechard,General Manager
Dear Minos,Thank you for taking a moment to rate your experience. All of us at Hampton Inn Concord/Bow are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely, Michelle Bechard General Manager
10/10 Excellent
Stacey
6 Dec 2023
Stacey
Stayed 1 night in Dec 2023
Response from General Manager on 8 Dec 2023
Thank you for your outstanding rating, Stacey! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Hampton Inn Concord/Bow, and we hope that will be soon!Sincerely,Michelle Bechard,General Manager
I liked the size and cleanliness of the room .one complaint though . Not very much toiletries and coffee packetts were limited. Everything out was very good.
Daniel
Stayed 3 nights in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Daniel,Thank you so much for leaving this kind review of Hampton Inn Concord/Bow! We are glad you had a good stay and we appreciate your comments about your clean room. Your feedback regarding toiletries and coffee packets has been noted. Thank you once again, and we hope to welcome you back again soon.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Douglas
19 Nov 2023
Douglas
Stayed 1 night in Nov 2023
Response from General Manager on 10 Dec 2023
Dear Douglas,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Concord/Bow again soon.Sincerely, Michelle Bechard General Manager
Everything was clean and everyone was so nice and helpful
Kelsey
Stayed 3 nights in Nov 2023
Response from General Manager on 20 Nov 2023
Dear Kelsey,Thank you for the perfect rating and for your positive words. We are delighted you had a great time at Hampton Inn Concord/Bow and that you found our property clean and our staff helpful. We look forward to making your next stay a great one once again.Sincerely, Michelle Bechard,General Manager
Dear Guest,Thank you for the excellent rating! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again.Sincerely, Michelle Bechard, General Manager
I didn't quite understand why the cleaning crew didn't come into our rooms to at least empty wastebaskets. We were there 2 nights. I think I saw a sign that said you should call if you wanted service but I'm used to housekeeping checking each day.
Paula
Stayed 2 nights in Nov 2023
Response from General Manager on 13 Nov 2023
Dear Paula,It is wonderful to know you had an enjoyable stay at Hampton Inn Concord/Bow. We did move housekeeping to every 5 days during a stay and we will make sure we are letting our guests know about this and fulfilling all requests; We are sorry for the inconvenience. We appreciate the excellent rating and look forward to hosting you again soon. Sincerely, Michelle Bechard,General Manager
I liked how quiet it was and it was very accessible. Nice friendly people!
Steven
Stayed 3 nights in Nov 2023
Response from General Manager on 8 Nov 2023
Dear Steven, It is wonderful to know you had an enjoyable stay at Hampton Inn Concord/Bow. We appreciate the excellent rating and your kind words regarding our location and friendly staff. We hope to make your next stay an exceptional one as well.Sincerely, Michelle Bechard,General Manager
Dear Nicole, We appreciate you taking the time to leave your four-star rating regarding your recent visit to Hampton Inn Concord/Bow. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Michelle Bechard,General Manager
It was clean, comfortable bed and linens.
I would stay again.
Ermelinda
Stayed 2 nights in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Ermelinda,Our entire team at Hampton Inn Concord/Bow is thrilled by your five-star review! It is our pleasure to know that you liked our clean property and your comfortable bed and linen. We appreciate your patronage and hope to see you again soon. Sincerely, Michelle Bechard,General Manager
Dear Maxime,It is wonderful to know you had an enjoyable stay at Hampton Inn Concord/Bow. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Michelle Bechard,General Manager
Thank you for the excellent rating, Daniel! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again.Sincerely, Michelle Bechard,General Manager
Dear Debbie,Thank you for the five-star rating! It was a pleasure to have you as our guest and we are glad you had a comfortable stay at Hampton Inn Concord/Bow. We hope to welcome you back again soon.Sincerely, Michelle Bechard, General Manager
Very nice, quiet, clean. Staff very polite and accommodating.
Mark
Stayed 1 night in Oct 2023
Response from General Manager on 28 Oct 2023
Dear Mark,We are thrilled to know you had an incredible experience and appreciate your kind comments about our property and service. It was a pleasure to host you at Hampton Inn Concord/Bow and we hope to see you again soon.Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Verified traveller
27 Oct 2023
Verified traveller
Stayed 1 night in Oct 2023
Response from General Manager on 17 Nov 2023
Thank you for the five-star rating, Mary! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Concord/Bow again soon.Sincerely, Michelle Bechard,General Manager
Dear Paul, On behalf of our team at Hampton Inn Concord/Bow, thank you for the excellent rating! It is our pleasure to know we have exceeded your expectations and we are thrilled to see your comment regarding our property and friendly staff. We look forward to making your next stay an exceptional one as well.Sincerely, Michelle Bechard General Manager
Dear Frank,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Hampton Inn Concord/Bow, and we hope that will be soon!Sincerely, Michelle Bechard,General Manager
10/10 Excellent
Ericka
22 Oct 2023
Ericka
Stayed 1 night in Oct 2023
Response from General Manager on 12 Nov 2023
Dear Ericka,Thank you for the perfect rating! We are delighted you had a great time at Hampton Inn Concord/Bow and we look forward to making your next stay a great one once again.Sincerely,Michelle Bechard,General Manager
Dear Gilda,Thank you for choosing Hampton Inn Concord/Bow and for the kind rating. It was a pleasure to know you liked our convenient location; and glad it worked well for your visit. We look forward to welcoming you back soon.Sincerely, Michelle Bechard,General Manager
Dear Karen,Thank you for the excellent rating! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Concord/Bow and it will be our pleasure to host you again.Sincerely,Michelle Bechard,General Manager
Dear Morgan,Thank you for your outstanding rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Hampton Inn Concord/Bow, and we hope that will be soon!Sincerely,Michelle Bechard,General Manager
10/10 Excellent
Wimonrat, Inglewood
14 Oct 2023
Wimonrat
Stayed 1 night in Oct 2023
Response from General Manager on 3 Nov 2023
Dear Wimonrat,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Concord/Bow again soon.Sincerely, Michelle Bechard,General Manager
10/10 Excellent
Vincent
13 Oct 2023
Vincent
Stayed 1 night in Oct 2023
Response from General Manager on 3 Nov 2023
Dear Vincent,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Concord/Bow. Sincerely, Michelle Bechard,General Manager
Clean and nicely decorated. However, carpet in the room needed a good cleaning. We heard a noisy compressor from our room and the pool and spa were being renovated so we couldn’t use them.
Cindy
Stayed 1 night in Oct 2023
Response from General Manager on 12 Oct 2023
Dear Cindy,Thank you for choosing Hampton Inn Concord/Bow and for your kind rating. While we are delighted to see your comment regarding our clean property, we are disappointed to hear about our carpet and air conditioner. We will share it with our team for follow-up and action. It was a pleasure to have you with us, and we hope you will choose to stay with us again.Sincerely,Michelle Bechard,General Manager
Dear Pachipulusu,Thank you for choosing us to stay and for sharing your feedback. We are glad you enjoyed your stay overall, although we regret it was not perfect. We regularly evaluate our pricing to stay competitive while offering the best possible services but we are sorry you were disappointed. We hope you will visit us again soon.Sincerely, Michelle Bechard, General Manager