Reno Bowers Mansion Hotels

"Nice but pricey "

"Honestly, we weren’t sure what to anticipate, since we mainly stayed in rental homes before. The Lodge proved to be an excellent choice for our family of four, including two kids. The room resembled a suite, offering ample room for all our ski equipment and luggage. The staff was incredibly friendly and made everything hassle-free. Thanks so much!"

"Great location and wonderful home. We had an awesome stay. "

"Loved our experience at Hyatt Regency Lake Tahoe!"

"The place was amazing, and Cynthia was great to communicate with. Can’t wait to stay there again!"

"Very communicative and tons of space for the whole family!"

"The master bedroom bed broke the first night of our stay, with one post collapsing while someone was sleeping and causing a shoulder injury. We contacted Vacasa immediately, but communication was poor and inconsistent. A handyman was promised without a clear time, then we were told they were “5 minutes away” while we were out of the cabin, which we were not comfortable with due to valuables inside. We rescheduled for the next day when we would be home, but no one came, later blaming snow—even though snowfall had stopped and roads were cleared by late afternoon. When someone finally arrived on the last night, we were told the bed could not be fixed. We were forced to sleep on the ground for the entire stay. A manager later apologized and promised a refund but never followed up, despite multiple calls and texts. The home was poorly stocked, beds were old, and customer service was extremely disappointing. Due to safety concerns, discomfort, and lack of accountability, we do not recommend this property or Vacasa."

"The place needs remodeling. Too expensive for the condition of the house. "

"Nice view, comfortable. Dated but fine. Pictures on listing shouldn't show TV's in bedrooms, since there are none."