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"Place just needs a little freshening up. Lines repainted the parking lot. furniture area in the lobby could be cleaned by the front desk. Thats usually spending time on their cell phones."

"This hotel were one of the best, I have stayed at numerous Hyatt regencies and all of them makes the grade. But this Hyatt with the view of the river puts it over the top. The staff was very nice and very knowledgeable and also very helpful. I recommend Hyatt hotels in general but I especially recommend this Hyatt in Kent Narrows "

"The hotel has cute and trendy decor. It’s located centrally nearby many restaurants and coffee shops around. Our room was clean and spacious. Check in was easy and on point. We had no issues with this hotel. This is my second Graduate hotel that I’m staying in and they are very efficient. "

"Have to walk clear through the hotel through the lobby to get to the pool. No microwaves in rooms. Only 1 shared old one next to the ice machine. Room floors were dirty. Staff was extremely rude. They were horrible to deal with. Was to scared to go into the casino. Mostly non -guest were using the casino, yelling cussing, playing 3 machines at once. Men sexually harassing women. No employees to help you cash out. I would never waste my money on this place again. "

"Would stay here again! Everyone and everything including location was excellent!"

"Great waterfront room with roomy balcony. Gym was nice also. Can't wait for the var and restaurants to open."

"What a fabulous place to stay. The rooms are wonderful nd amenities' make you want to come back. One of the most comfortable beds I have had the pleasure to sleep on. The restaurant that is connected to Wild set is out of this world and really makes our stay a fabulous one. "

"The first room had not been cleaned... The second room's heater did not work. We finally got into a decent room on the third try. The pool was murky. I didn't even let my kids go in the hot tub because it smelled so weird. The sauna was luke warm. The breakfast was good, and the staff were trying hard. Overall, it was functional but a little run-down and understaffed. "

"Clean Room, quiet nights sleep in comfortable bed. Shower was awesome (Water Pressure A+). Friendly staff, and bar staff at night were very friendly and accommodating."