Hotels in Bradley County

"I never stayed there! The booking was made unintentionally when a "pop up" appeared asking me to 'confirm' my refusal to buy cancellation insurance for an extra charge. I pushed the 'confirm' button, then looked down for a moment, and when I looked back at the screen, I saw a "confirm" button still there. Thinking that my action had not registered, I pushed it again. This "confirm" was not a repete, but to "confirm" a booking at this Warren, Arkansas Hotel. I immediately realized what had happened, and called hotels.com customer service. The agent was extreemly helpful, and telephoned the management of this hotel in Warren to explain the situation, and ask them to release the pending charge to my credit card. The hotel management refused to release the charge, even after learning of the mistake, and despite the fact that I was 100's of miles away from Warren, Arkansas, and had no intention of going there. The message from the proprietor was, "Too bad.". Pure and simple greed, and a lack of human empathy. I don't know what the hotel is like. I have never been there, but if their service and hospitality is anything like their attitude towards customer satisfaction, I cannot support them, nor recommend this establishment for anything other than a thorough fleecing."

"So clean , good food , staff is very friendly and nice"

"What a unique and charming hotel. It was easy to get key and drop them off for our rooms. Staff was quick to respond and were great. The rooms are just great. We will stay there anytime we are in El Dorado."

"had requested handicapped room but it was only minimally accessible. had to step over bathtub side to get a shower. no anti slip bath mat"

"Room was clean. Check in and check out was smooth. Breakfast was good"

"The staff was great. Rooms were nice clean and the beds slept wonderfully. Nice area and a great price. U would definitely stay there again!!"

"A very special hotel. Our stay was fantastic. The restaurant on site was super helpful and the food there was delicious."

"The staff was not overly pleasant. The room had enough space for little table and chairs so when a couple goes in there to sit and read or have a cup of coffee, there was only one chair and a big empty space were a little table and two chairs should have been the so-called breakfast was extremely minimal. There was hardly more than four people staying on a Saturday night so obviously the place is not rated well at all management seem to be indifferent. I would not recommend this to anybody."

"Breakfast is good"