2/10 糟糕
Leigh
与家人及幼儿出行, 商务旅客
2025 年 7 月 24 日
It was horrid. You could not get towels or wash cloths. There were no linens for the pullout bed. After waiting over an hour and calling multiple times, our little girl found herself sleeping between us. They tried to majorly overcharge my son for a product. When I called them out on it, they never apologized. They just gave it to him for the right price. Who does that to a kid?!?? I’m so glad he knew to come back to the room and ask me when things seemed fishy. I should have never sent him to these thieves alone. Cleanliness was questionable. I got several towels and washcloths clearly not washed. So gross, especially for $400 a night. Anything you asked front desk for was a several hour wait. We got in bed a 1in the morning one night, because we’d waited over 3 hours for bath towels. Insanity.
Leigh
2025 年 7 月入住 6 晚