“Rooms were very nice and updated, help at the front desk was a nightmare. We had two cars in front of us who had difficulty getting into the property, as did we. At the front desk he gave us a card and said to put it on the dash to get in, no, that was not correct. Asked to upgrade our room because it was our anniversary and our view was a parking lot. That went nowhere, was told they would contact us to let us know and by morning still no answer. We checked out and found a place, not as nice,……
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