To whom it may concern,
When we arrived on December 26th, I was quite disappointed to see that items I had asked about in an October 22nd inquiry, where I had referenced past reviews, were NOT "addressed" or "fixed" as per Sky Run's response to my message:
Correspondence:
Inquiry Oct 22:
"Hi, To my disappointment, I noticed some reviews which were not very favorable: mattresses are sagging, couch sinks, loose tiles, pictures do not do it justice, heat issues and the place was not clean. Have any updates been made since these reviews? If so, what has been done? Thank you!"
SkyRun sent a message Oct 22:
"Hello, thank you for reaching out. Yes, we have addressed these issues with the proper department and ensure that each item is fixed. Please let us know if you have any other questions. SkyRun Breckenridge"
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On arrival, I was quite dismayed to find that the response to my inquiry was not true; the mattresses had NOT been updated; they are very old, dirty and saggy. We found hairs on pillowcases, artwork glass taped, and the furniture dated and stained; overall the place did not feel clean.
There were major heating issues, too. The heat was set to 55 degrees when we arrived and it had barely reached 60 degrees in the two days we stayed. The SkyRun pictures on VRBO definitely do not accurately reflect what to expect.
This was an expensive Christmas gift to my family and I was not a happy guest. I felt hugely mislead, especially since I inquired well before the cancellation cutoff. Had they been truthful, I would have looked elsewhere because the cost increase over Christmas was at least 3x above normal..
That being said, the location to the town and QuickSilver lift is ideal.