This is definitely our favorite house in Brianhead, and one of our favorite rentals overall. I have never been to a more well-appointed rental and we definitely appreciate it! We were three families and there was plenty of room for everyone. The pool/ping pong table was a big hit. Ski in/ski out is a big bonus. All of us really loved this home.
But, there's a but.
The hot tub didn't work. We had no idea when we got there and filled it up. It started leaking badly. We used up all the towels in the house to soak up the water. One of our guys literally crawled under the hot tub and was able to figure out a mickey mouse solution to stop the leak temporarily. Then we had to wash all the towels. We also had no hot water the first night, which is a bummer when you want to shower after traveling all day. I contacted Vacasa that first night. Late the next morning I received a call about the hot water, but by then we figured out how to reset the water heater ourselves. No one ever came to fix the hot tub. As far as I know the water is still sitting there going to spill out any minute.
What's super shady to me is that Vacasa went into the online description and added that the hot tub was broken after we had arrived. The Vacasa ladies that I spoke with directly were super nice but changing the description after the fact is dishonest and leaves a bad taste in my mouth. And honestly, we were not rented a home as described and should get some compensation. Not only for the lack of a working hot tub, but for the headache that ensued.
Okay, did I say we still loved the house. Because we did. It's just unfortunate that right off the bat we had to deal with the aforementioned annoyances without any help. Had our guys not been so handy it would have been a lot worse.