“Booked our room through Expedia. I requested a king size bed and a sofa sleeper when we got into the room it did not have the sofa sleeper. We requested an upgrade or another room with what we paid for. It did not help us. That said, we don't have nothing available and we aren't able to get our money back because we booked through a third party and they did nothing to help us or accommodate us. I would not go there again. Poor
customer service”
“Booked our room through Expedia. I requested a king size bed and a sofa sleeper when we got into the room it did not have the sofa sleeper. We requested an upgrade or another room with what we paid for. It did not help us. That said, we don't have nothing available and we aren't able to get our money back because we booked through a third party and they did nothing to help us or accommodate us. I would not go there again. Poor
customer service”
Rick