All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best accommodation i have stayed with, friendly staff clean and homely apartments. Highly recommended.
Mona
Stayed 2 nights in Apr 2024
Response from Your Alcyone Team on 25 Apr 2024
Dear Mona,What lovely feedback thank you.We're so glad you enjoyed your stay with us and appreciate you recomminding us to others. Look forward to providing the same when next you visit.KInd Regards
10/10 Excellent
Aaron
12 Apr 2024
Liked: Property conditions & facilities
Clean and presentable.
Aaron
Stayed 1 night in Apr 2024
Response from Your Alcyone Team on 21 Apr 2024
Dear Aaron,Our housekeeping team do a great job. I will be sure tp pass on your feedback.Thank you.Glad you enjoyed your stay.Kind Regards
Great accommodations. Would highly recommend. Very clean, smelled amazing and had everything you needed in the unit and more. Grocery store and restaurants just down the street.
Michelle
Stayed 1 night in Feb 2024
Response from Guest Services on 4 Mar 2024
Dear Michele,Thank you for recommending us. Great to hear you enjoyed not only the hotel but the surrounding shops and restaurants. Our signature scent is lime and coconut and we spray this is our common area and rooms. Glad you like it.Thank you.Kind Regards
We loved our stay at this location for 1 night before our cruise. The lobby staff was extremely helpful and kind. There are lots of restaurants, grocery stores, and liquor stores within a couple minute walk. There is also a nice park right across the street. Eat Street was only about a 15-20 minute walk from the hotel as well. We would most definitely stay here again.
Jennifer
Stayed 1 night in Feb 2024
Response from Guest Services on 4 Mar 2024
Dear Jennifer,Thank you for staying and for your wonderful feedback. Alcyone is located in Portside centre with lots of options of dining just a min walk away. We hope to welcome you back again soon.Kind Regards
The hotel was good . lovely room ( actually an apartment) with a kitchen area , dinning area sitting area washing machine and dryer lovely big bed .!really helpful , very welcoming staff
Only thing is it’s quite a way out of the city so really need a car ! ( although ferry and bus are not too faraway )
Winnie
Stayed 12 nights in Jan 2024
Response from Guest Services on 3 Mar 2024
Dear Winnie,Thank you for your feedback and great to hear you enjoyed our apartments which have everything you need as listed. We are located in Hamilton 5 kms from CBD and Airport. Short ride in a taxi or train.Kind Regards
6/10 Okay
Oliver
Travelled with family and small children
27 Jan 2024
Property was ok. Bedrooms were good, bathrooms were a bit eh, but ok.
Oliver
Stayed 2 nights in Jan 2024
Response from Guest Services on 3 Mar 2024
Hi Oliver,Thank you for your valued feedback. Sorry to hear the bathrooms weren't what you needed. If any assistance is needed during your stay that we could assist with our reception is 24hrs.Kind Regards
Dear Scott,Great to hear you had a great stay with us. Very handy having H Cafe trade 24hrs just outside our door. Also a lot of other restaurant choices throughout the centre.Kind Regards
Very relaxing stay, close to dining, cinemas and ferry transport. All staff were friendly and helpful, room was clean and when doors closed and air conditioning on room was very quiet. We had a lovely view of the river, we will be back.
Michelle
Stayed 1 night in Dec 2023
Response from Your Alcyone Team on 13 Jan 2024
Dear Michele,Appreciate your kind feedback. Portside has everything to offer for your stay with shops and restaurants located just a minute away.THank you for staying.Kind Regards
10/10 Excellent
Silvia
30 Nov 2023
Silvia
Stayed 1 night in Nov 2023
Response from Your Alcyone Team on 13 Jan 2024
Dear Silvia,We hope to welcome you back again soon.Kind Regards
We really enjoyed our short stay. The rooms are really generous sizes and really well maintained. We went to Eat street for dinner and walked the river walk and had breakfast at the cafe near the entry. Will definitely be back again.
Emma
Stayed 1 night in Nov 2023
Response from Your Alcyone Team on 13 Jan 2024
Dear Emma,Thank you for your valued feedback and great to read you enjoyed your stay and Portside Hamilton area.We look forward to seeing you again soon.Kind Regards
Loved that they were very accommodating after a cancelled flight. The room was perfect service was impeccable. Would stay again longer for sure. Very handy they had a 24 hr cafe available as well
Bernadette in the front desk was so lovely and helpful in particular and did all she could to help get our room ready for us as early as possible after our long flight from Ireland. All the other staff we met wer super friendly and helpful too. The beds were fantastically comfortable and the pool area was lovely.
Anushka
Stayed 1 night in Oct 2023
10/10 Excellent
Neil
17 Oct 2023
Liked: Cleanliness, room comfort
Recommended
Fantastic hotel, welcoming staff, clean and well equipped.
The apartment was well laid out,only drawback was the television. Difficult to use, and we just left it off.
Good restaurant adjacent to the hotel as well as an IGA.