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"Couldn’t shut the light off on the headboard and extr blankets were not provided. The comforter was very thin. "

"Everything was lovely! "

"It was dirty "

"Always super clean. Stuff is always nice and helpful. "

"Clean and close to the casino, but a lot cheaper. We enjoyed the whirlpool tub. However, it was annoying to be charged $2.50 for a water. They had $10 water in the lobby. Bring your own. "

"Clean hotel, clean room, nice gym, pool was slightly chilly but the pool room was very warm. Hot tub was nice too. "

"The overall hotel is clean. Our room was clean and comfortable with no noise issues. In fact, that was probably one of the comfier beds in comparison to other hotels I’ve stayed in around the country! The common areas were tidy but worn down. I could see how travelers would see it as dirty but everything I saw was just signs of normal wear and tear - rust around areas that are frequently mopped or wet from pool travel, dust build up in nooks and crannies, and grout buildup. The worst of it was the elevator which had broke buttons and rusty panels. It’s clear the staff take care of the hotel regardless. The pool area was crowded and the pool was surprisingly so warm I wondered how anyone was getting in the hot tub but my toddler LOVED it. The only issue we encountered was other guests but the hotel can only do so much. Not everyone respects public areas, it is what it is. We didn’t grab complimentary breakfast (we went out) but it was packed and everything looked and smelled amazing. Overall great experience!"

"Friendly staff, good food and interesting historical building. "

"Everything was clean and the TV took some time to master, but I figured it out. I like that I could go to my conference early this morning, and drop the key cards in the drop box. Although there were not any shops or restaurants nearby, I enjoyed visiting Willimantic Main Street last night, only 10 minutes away. "