The unit itself is great, clean, feels spacious, is in a good location and very convenient to the beach/pools. We were locked out of the unit with groceries for about two hours because the electric lock died and the hotel wouldn’t/couldn’t provide us a key. Communication with Parker Kaufman was less than desired, they still haven’t responded to my email after a week. I would rent here again, but not in this specific unit, unless the lock is replaced. The housekeepers ended up letting us in (Jan and Summer) and they definitely went above and beyond. Thank goodness they happened to be on the property!