Good location at the centre of Brussels, walking distance to places of interest and a lot of restaurants nearby. Staff are friendly and helpful. Breakfast were good, might make fresh orange juice, waffles by ourselves. We were in Rm 302. The room was spacious with open view. However, the bed was a bit soft, unable to support the back comfortably.
The front desk staff helped us to call a taxi to Brussels Airport & told us the fee would be a fixed amount of Euro 38 including everything because the hotel had contract with the taxi company. The taxi arrived 10 mins late and the driver requested us to pay Euro 48 according to the meter and traffic jam when arrived at airport. Eventually, we paid Euro 40 after telling him what the hotel staff said. Quite confusing!