This is not a 4-star hotel. The best thing about this hotel is its location to Brussels central station. It otherwise was a poorly maintained property. In our room, the sheets were stained as was the shower floor. The bathroom walls were dirty and appeared to have rarely been cleaned. There was also a clearly visible footprint on the floor, raising questions as to whether the floor had been cleaned. We raised our concerns with the state of the room and, to the hotel’s credit, we were moved into another room. That room was certainly more clean. However, it’s clear the hotel is very low budget. There was no box of tissues, no hair conditioner or body wash, and no hair dryer. The only offerings were one bar of soap and shampoo. In my opinion, this hotel is akin to a Best Western or similar 3-star hotel.