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Smartflats - Louise Brussels

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Close to Avenue Louise and La Grand Place, Smartflats - Louise Brussels has plenty to offer.

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Washing machine

Room options

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Showing 3 of 3 rooms

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Iron/ironing board

Comfort Studio, 1 Double Bed, Kitchen

Highlights

Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washing machine
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Iron/ironing board

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Highlights

Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washing machine
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, Kitchen

Iron/ironing board

Comfort Apartment, Kitchen

Highlights

Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washing machine
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Sint-Gillis, a neighbourhood in Brussels, is home to Smartflats - Louise Brussels. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Ready for a night out? Consider Flagey and Forest National. Visit our Brussels travel guide
View more Apartments in Brussels
Map
Rue Jourdan, 50, Brussels, 1000

What's nearby

  • Brussels_AvenueLouise_6192773_04
    Avenue Louise
    3 min walk - 0.3 km
  • Brussels_PlaceduGrandSablon_6070993_02
    Place du Grand Sablon
    12 min walk - 1.0 km
  • Royal Museums of Fine Arts, Brussels, Belgium
    Royal Museums of Fine Arts of Belgium
    13 min walk - 1.2 km
  • Royal Palace of Brussels which includes a castle, heritage architecture and snow
    Royal Palace of Brussels
    15 min walk - 1.3 km
  • Brussels South Railway Station
    18 min walk - 1.5 km

Getting around

  • Hotel des Monnaies-Munthof Station
    2 min walk
  • Brussels-Chapel Station
    15 min walk
  • Brussels Airport (BRU)
    28 min drive

Restaurants

  • Woodpecker
    2 min walk
  • The Huggy’s Bar
    2 min walk
  • Arion Bar
    4 min walk
  • Lloyd Café Presse
    2 min walk
  • La Vigne
    2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - Louise Brussels

Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Added amenities include a washing machine, a flat-screen TV and an electric kettle.
Smartflats - Louise Brussels offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers.

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Property amenities

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 14 October 2025 to 31 October 2025 (dates subject to change).

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Smartflats Louise Brussels
Smartflats - Louise Brussels Brussels
Smartflats - Louise Brussels Apartment
Smartflats - Louise Brussels Apartment Brussels

Frequently asked questions

What time is check-in at Smartflats - Louise Brussels?

Check-in begins at 4:00 PM.

What time is check-out at Smartflats - Louise Brussels?

Checkout is at 11:00 AM.

Where is Smartflats - Louise Brussels located?

Located in Sint-Gillis, this apartment building is within 1 mile (2 km) of Avenue Louise, La Grand Place and European Union Parliament Building. Law Courts of Brussels and Place du Jeu de Balle are also within 15 minutes. Hotel des Monnaies-Munthof Station and Stéphanie Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smartflats - Louise Brussels Reviews

5.4

6.0

Cleanliness

4.8

Amenities

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 70 reviews
Rating 8 - Good. 12 out of 70 reviews
Rating 6 - Okay. 18 out of 70 reviews
Rating 4 - Poor. 13 out of 70 reviews
Rating 2 - Terrible. 20 out of 70 reviews

Reviews

10/10 Excellent

aureen

Liked: Cleanliness, room comfort, communication

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
Stayed 3 nights in Feb 2025

6/10 Okay

aris

Liked: Communication
Disliked: Amenities
Close by restaurants, the apt has everything that you need, just the bathroom is too small and doesn't have elevator.
Stayed 2 nights in Apr 2025

6/10 Okay

Sanket

Liked: Cleanliness, communication
Disliked: Room comfort
The apartment was in a great location and had all the necessary kitchen equipment, which made the stay convenient. However, it’s on the 4th floor with no lift, which was very challenging for us since we were traveling with a 70-year-old and a 1-year-old. Another big downside was that the WiFi did not work for the entire stay. Although I received a 15% refund, it didn’t really help as I genuinely needed internet access during my trip. Overall, the apartment itself is nice, but the lack of WiFi and accessibility made the experience quite difficult for us.
Stayed 3 nights in Sep 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Stayed 4 nights in May 2025

6/10 Okay

Savannah

Disliked: Cleanliness, property conditions & facilities
Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Stayed 5 nights in May 2025

8/10 Good

Orville

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Stayed 4 nights in Nov 2024

4/10 Poor

Walker

Liked: Cleanliness
Disliked: Room comfort, communication

Muitas escadas

Unfortunately, my stay wasn't pleasant. We stayed from September 9th to 14th. I made the reservation six months in advance because I knew the building didn't have an elevator. I sent a message to the owner explaining that the reservation was for three adults over 65, including one of us with mobility issues. I asked if they could reserve me a lower floor. To my surprise, I was informed the day before my check-in that it would be on the fourth floor and that access to one of the rooms would be on the fifth floor. This was inconsiderate, given that we're elderly and have luggage, and I made my reservation well in advance. Another problem: the description said the room had Wi-Fi, but it didn't, and without Wi-Fi, there was no way to watch TV. One of the bathrooms lacked a mirror over the sink, and the shower stall had no door. The apartment had no chairs with backrests or armchairs, only stools. Otherwise, the location, amenities, and cleanliness were good.
Stayed 5 nights in Sep 2025

8/10 Good

Rob

Liked: Cleanliness
For the money it was great.
Stayed 8 nights in May 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No wifi the whole stay - terrible customer service. To avoid at all cost!
Stayed 6 nights in Sep 2025

2/10 Terrible

Mariano

Disliked: Amenities
We had to climb 4 floors by stairs ,this was not listing in the advertisement, we arrived 2 hrs previous of the check inn and they want to charge 100 euros for 2 hrs
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort

Way too expensive for what one gets

Loud, one hears people coming in and out. Also poorly insulated towards the outside. One also smells other guests' cooking very strongly. The apartment could also have been cleaner
Stayed 2 nights in May 2025

6/10 Okay

GODWIN

Liked: Cleanliness, property conditions & facilities
The apartment didn’t have WiFi.
Stayed 3 nights in Jul 2025

2/10 Terrible

Elizabeth

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Stayed 6 nights in Jun 2025

6/10 Okay

DANIEL ITSE

Disliked: Cleanliness
The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
Stayed 3 nights in Oct 2024

6/10 Okay

Cristina

Disliked: Amenities, property conditions & facilities
We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Stayed 5 nights in Oct 2024

6/10 Okay

Carlos Sebastian

Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
The room itself is very nice, but the building is in poor condition. Many rooms are undergoing restoration or construction, resulting in excessive noise, dust, and debris scattered throughout the premises. Additionally, there is no elevator.
Stayed 2 nights in Feb 2025

4/10 Poor

Thomas

Liked: Communication
Disliked: Cleanliness, room comfort
Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Stayed 2 nights in Jan 2025

6/10 Okay

Daisy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anya

Disliked: Cleanliness, amenities, property conditions & facilities, communication
There were blood stains around the flat, we tried to contact the owners directly and they kept saying they were working to get it resolved but didn’t do anything to resolve it, no one came to clean it or address it in any way and no resolution was given at all in the time we were there. It was a biohazard in front of our eyes, with massive bloodstains on the couch bed, making it so that we weren’t able to use it at all. They also do not have working WiFi even though it is advertised that they do, we tried to contact the hotel about this too and they said they were working to resolve it but did not. All of these issues remained unresolved for the entirety of the three days we were there.
Stayed 2 nights in Sep 2025

2/10 Terrible

Saiei

Disliked: Cleanliness, amenities, room comfort, communication
No wifi available while I was staying because it doesn’t tell me the correct wifi. No response from the office. The worst service ever.
Stayed 3 nights in Sep 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication
Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
Stayed 2 nights in Sep 2024

4/10 Poor

Nataliya

Disliked: Communication

Avoid it - do not recommend

I booked this studio for its location and advertised facilities, but the reality was disappointing. Key issues during my stay: Major problems: Broken toilet seat and lid – never repaired. Only 1/3 of a toilet roll provided – no replacements available. Wi-Fi did not work at all despite reports with screenshots; I was told nothing could be done due to a public holiday. TV not working – only blue screen with channel list, no picture. No timelines or urgency from staff, even after I explained my short stay. Additional issues (with photos): Curtains with stains resembling blood spots. Cracked stool that trapped my skin and caused an injury. Floor heavily scratched and black table surface worn with chipped paint. Fan extremely dusty. Shower cabin far too small. Room looked worse than in the photos; some elements shown were missing (e.g. kettle and toaster). Positives: Convenient central location. Good size of the studio. Toiletries (lavender-scented) were pleasant. Kitchen had basics, though missing an electric kettle and toaster. Overall: Despite some positives, the number of unresolved problems and misleading presentation made this stay uncomfortable and poor value for money. Unfortunately, I cannot recommend this property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Taru

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Smartsflats Louisa cancelled my reservation 24hrs before my arrival. They returned the money but of course I could not find hotel with the same price 24hrs before arrival. So, their unprofessional one-sided last minute cancellation cost me more than 300e - not to mention stress that it caused. I recommend everybody avoid this place. Unreliable!
Stayed 3 nights in Sep 2025

2/10 Terrible

Tanya

Disliked: Cleanliness, property conditions & facilities, communication
Poor communication.
Stayed 2 nights in Sep 2025