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Reviews of Moxy Bucharest Old Town

3.5 out of 5
Moxy Bucharest Old Town
17-19 Doamnei Street, Bucharest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 300 reviews" "
Rating 8 - Good. 78 out of 300 reviews" "
Rating 6 - Okay. 14 out of 300 reviews" "
Rating 4 - Poor. 8 out of 300 reviews" "
Rating 2 - Terrible. 6 out of 300 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to check in. They had canceled my room while I was on long flight from US. I paid through my credit union which is very small. They were waiting to hear from me if charge was legitimate. I didn’t get email till I disembarked and Moxy had already cancelled. Horror!!It was night and I had to find another hotel. They didn’t care or help.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent stay for 3 nights in Bucharest.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracey, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in Apr 2024

6/10 Okay

Naomi

Travelled with group
Liked: Staff & service
The only major issue was 3 of the 4 towels in my room had stains on them. Very unhygienic to have white stained towels for guests.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the old town. Friendly helpful staff.
Stayed 4 nights in Apr 2024

8/10 Good

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town. Centre to everything.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Whimsical and young clientele but good place.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for exploring Bucharest. So many great restaurants within walking distance, the staff at the hotel are so helpful and friendly. Altogether a really great hotel with a great city vibe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shimon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Lots to see around the area and everything is within walking distance. The staff are fab and really friendly especially Ionut, Andreea and Dragos. We will definitely be back ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fab, really great hotel and really close to lots of restaurants and bars!
Stayed 3 nights in Feb 2024

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Very short stay but everything was perfect! Good size room and very close to the old town
Stayed 1 night in Feb 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Solid three star.
Stayed 3 nights in Feb 2024

10/10 Excellent

Donal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly.
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the perfect spot in old town Bucharest, you are in the heart of the action and never have to cross a major road to get places. But the staff at Moxy is what really cemented our sure return to this property. Silviu at reception literally saved our trip by helping us find a last minute car rental after we failed at many attempts with major american company brands. He called numerous local companies and spoke to them in Romanian to ensure we got a vehicle and were out of the city in time to make all our bookings. Can not thank him enough. This man deserves a raise! 👏
Stayed 1 night in Feb 2024

10/10 Excellent

Sonia, San Manuel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Great place!
Stayed 4 nights in Feb 2024

8/10 Good

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect basic hotel in a good location. Bed mattress not the comfiest.
Stayed 2 nights in Feb 2024

10/10 Excellent

allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent location, spotlessly clean, breakfast was extremely good, there was a wide selection of products to choose from and it was all fresh and plentiful. Water and juice were available all day to help yourself. The rooms were very clean and comfy with good bathroom products. The housekeeping service was amazing. The only slight criticism that I have is that there are no drawers in the rooms and very limited hanging space but it is a city centre hotel so I can understand why. I would like to give a big shout out to Ocsana on reception, we were travelling as a group of 15 for a surprise birthday and she was so helpful before our trip in helping me sort things out and get arrangements in place and on arrival she was really friendly and helpful a very lovely lady.
Stayed 3 nights in Jan 2024

10/10 Excellent

G.

Stayed 2 nights in Jan 2024

10/10 Excellent

G.

Stayed 3 nights in Dec 2023

10/10 Excellent

Pantelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Bucharest
Absolutely fantastic place. Close to everything. The stuff is incredibly friendly and efficient always willing to help you out with everything. Quiet and relaxing. Great design. Couldn't ask for more. The hotel is value for money.
Stayed 6 nights in Dec 2023

10/10 Excellent

Thanh tuyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cool hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Adam

Stayed 2 nights in Dec 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Bucharest old town
Reallt friendly staff, free polinco. Would definately stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

MUSTAFA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern,quite,easy to acess town nice place, recomend. The bar is nice as well.
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Part of this trend of crash pads, the room lacks things you need for a comfortable stay (no desk, work chair, safe, dresser, fridge, etc). Also - unforgivably - the bed and pillows suck. Lobby great, staff great, area good for younger ppl especially.
Stayed 6 nights in Nov 2023

2/10 Terrible

Shane

Disliked: Staff & service
Moxy couldn’t care less...
I had an accident a few days before my stay. I contacted Hotels.com to ask if my booking could be refunded or rebooked for a later date. The agent was very helpful. They contacted the property and explained the situation. The reception came back with an outright no. I dropped a message to the hotels social team. After 72 hours, I didn't receive a reply. I then emailed the sales and reception team with a medical letter and photos of my injury. They replied after a day and said it was up to hotels.com to make the decision. Hotels.com said it was down to the property. Again, I emailed the property, and they've not bothered to reply. Hotels.com done their best but Moxy could not care less. All they are interested in is taking your money. I’ll take my custom elsewhere in the future and avoid the Marriott group hotels.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

BOGDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, modern, clean
Stayed 3 nights in Sep 2023

10/10 Excellent

Laurentiu

Stayed 3 nights in Sep 2023

2/10 Terrible

Craig

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a cool hotel in the centre of Old Town Bucharest. The location is perfect for bars and restaurants and the hotel staff were friendly. When we arrived we were pleased with our choice. However, although we expected the rooms to be small, they were tiny. We didn't sleep the first night because the bed was rock hard and we were given a small thin pillow each. The staff thought I was mad when I asked for 4 extra pillows and an extra duvet to sleep on. Also, the small bathroom smelled of sewage. Although this hotel is an interesting place in a great location, they miss the two most important requirements of any hotel namely comfort and cleanliness. We won't be staying their again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Dalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well located in the Old Town with lots of restaurant options and activities, especially during the evening. It's also close to most important places to visit when in town.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Watch out for lower floor street lights
The hotel is super cute beds very comfy room are very boutique modern. however if you’re on a lower floor there is street light outside and if you don’t like pitch dark rooms you have to use the dark shades due to the lights outside.
Stayed 1 night in Aug 2023

4/10 Poor

CORINA

Travelled with family
Liked: Cleanliness, staff & service
Each night was terrible, with yelling and loud talking around 2pm. If you need a good night sleep, this is not the place. The rest of the hotel conditions were good.
Stayed 5 nights in Aug 2023

10/10 Excellent

serban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

raluca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 4 nights in Aug 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cool hotel with helpful staff. Great location in heart of old town.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rafael

Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, nice staff, decoration is very cool. I would easily stay in that Hotel again when i come to Romania.
Stayed 4 nights in Aug 2023

10/10 Excellent

Stanislav

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica, Mission

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, buena ubicación, limpio, desayuno muy completo

8/10 Good

Feras

Liked: Cleanliness, staff & service
Nice clean hotel But lack of amenities inside the rooms such as minibar and safety box
Stayed 4 nights in Aug 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a city break
Well placed hotel for Bucharest Old Town, situated in a quiet side street just off a main road. Very bright & modern. Has everything you need for a comfortable city break.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an easy to reach location. On the whole friendly staff.
Stayed 5 nights in Aug 2023

10/10 Excellent

Maryam, Birmingham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a really well located hotel in the heart of the old town. We felt safe, lots of dining options and bars. The rooms were clean and functional. Only thing i would say is the front desk could be abit more polite.
Stayed 3 nights in Aug 2023

10/10 Excellent

Janai, Midlothian

Stayed 3 nights in Aug 2023

10/10 Excellent

Brent, guttenberg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Solid
Stayed 2 nights in Aug 2023

10/10 Excellent

BIANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023