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殖民風汽車旅館酒店的評價

2.5 out of 5
殖民風汽車旅館酒店
24 N Kanawha St, Buckhannon, WV

評價

7.6

不錯

10 分評分,優異;19 則評價中有 8 則" "
8 分評分,不錯;19 則評價中有 6 則" "
6 分評分,一般;19 則評價中有 1 則" "
4 分評分,欠佳;19 則評價中有 0 則" "
2 分評分,很差;19 則評價中有 4 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jason

讚好:整潔度、住宿狀況和客房舒適度
Friendly and hospitable!
Friendly and helpful, easy to find, and just an all around nice place to stay. Room was larger than some higher-star hotels offer, everything was clean and in good condition, and even though the place is on a main street through town it was incredibly quiet. Will definitely book here again when we visit.
於 2021 年 7 月住了 1 晚
Manager 於 2021年8月14日的回應
Thank you so much for your kind review! We hope to see you again soon!

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and helpful. Located near places to eat, the kids favorite was a donut shop! Had a mini fridge and microwave in the room, a coffee pot would have been a nice addition.
於 2021 年 5 月住了 3 晚

10/10 優異

Mario

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 10 月住了 1 晚
Owner 於 2019年11月16日的回應
Thank you for your kind review! We hope you chose our motel again in the future!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Nice local hotel
The people there are very nice. The bed was a bit hard, but some of the larger hotels have the same issue. The only major problem is that the air conditioner didn't work well, so that it became very warm in the room.
於 2019 年 7 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Was quiet and clean. Close to all of the places I needed to be
於 2019 年 5 月住了 2 晚
Management 於 2019年6月24日的回應
Thank you so much for your review! We hope you stay with us again next time you're in town!

10/10 優異

Carissa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We were traveling for graduation. Hotel is quaint, clean and comfortable. Location is within walking distance from downtown, and less than 3 mins from the main highway. Staff was friendly and accommodating. Only thing I would change is that the pillows were much flatter than we prefer. :)
於 2019 年 5 月住了 2 晚
Owner 於 2019年6月1日的回應
Thank you so much for your kind review! We hope you think of us next time you're in Buckhannon!

10/10 優異

Nicl (Middletown, MD)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly people, clean rooms, parking motorcycles just outside our rooms, good location, walking distance to restaurants. Good place.
於 2019 年 4 月住了 2 晚
Patty-Owner 於 2019年5月5日的回應
Thank you so much for your kind review! We hope you think of us again next time you're in town!

2/10 很差

Dallas

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
We didn't even get to stay because they turned us down!
於 2018 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
於 2018 年 10 月住了 2 晚
Manager 於 2018年10月27日的回應
Thank you for your review! We hope you stay with us again!

10/10 優異

Sharon (Sugar Grove)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay easy to get there nice and clean place to stay in and convenient to walk to get food
於 2018 年 10 月住了 1 晚
Manager 於 2018年10月27日的回應
Hello Sharon! Thank you so much for your kind review. We are so glad you enjoyed your stay and hope to see you again soon!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Manager 於 2018年9月23日的回應
Thank you so much for your positive review! We hope to see you again in the future!

8/10 不錯

Georgia

Friendly
Nice pleasant stay very nice people
於 2018 年 9 月住了 1 晚
Manager 於 2018年9月23日的回應
Hello! Thank you so much for your kind review. We hope to see you again in the future!

8/10 不錯

Cody

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extended stay
Overall good. Would stay again.
於 2018 年 7 月住了 1 晚
Patty 於 2018年8月2日的回應
Thank you for staying with us. Looking forward to seeing you again.

2/10 很差

Hussein H

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Opset
Very bad night
於 2018 年 7 月住了 1 晚
Patty 於 2018年8月2日的回應
So sorry you were upset with your stay. We try to make our guests as comfortable as possible.

8/10 不錯

Mark

讚好:整潔度、職員與服務和住宿狀況
Nice hotel
Very friendly staff, nice room, a little noisy due to train that runs nearby, otherwise very satisfied.
於 2018 年 3 月住了 1 晚
Manager 於 2018年3月21日的回應
Thank you for your kind review! Glad you enjoyed your stay!

2/10 很差

Anthony

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Never stay here
We booked this hotel while on the road at the last minute. We booked it just after midnight and arrived within the hour, only to find a sign on the door saying they were out and would not be back until 7 am. So we had to book another hotel. That is frustrating, but not as frustrating as the fact that they then refused to refund my money for the room, despite the fact that we could not get in. Terrible customer service. Do not use this hotel.
於 2018 年 1 月住了 1 晚
Manager 於 2018年1月9日的回應
Hello Anthony, I just looked at our reservation records and we have no record of your reservation or the charge. You were not charged by our hotel or Expedia when you booked online. Payment is not received until check in. If you look at the details when booking a room, it clearly states the office closes at midnight. On the front door there is a number to call and a night manager would have let you in no problem. I'm sorry you had a mixup and bad experience.

2/10 很差

真實旅客

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Not a Five Star Hotel
The room was marked non-smoking but reeked of cigarette smoke. The bathroom floor was covered in glass and hair. It appeared as if it hadn't been swept in weeks as the hair appeared to belong to several people, though my main concern was the broken glass. The price was good for the room, but I was very disappointed with the cleanliness of the room and the fact it was not a non-smoking room. Unfortunately, I will not be willing to stay there again.
於 2017 年 12 月住了 1 晚
Manager 於 2018年1月9日的回應
Hello, This guest never notified the office of the poor condition of the room. This was an oversight made by housekeeping and if the guest had notified the office, she would have been moved immediately. We are sorry you had a bad experience!

10/10 優異

glenn (WV)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was nice
I would consider stay there against was a quite place to stay.It was in walking distance to Centiential
於 2017 年 10 月住了 1 晚