This was by far one of the worst accommodation experiences I have ever had.
First of all, we could not check in when we arrived. The address provided by the property did not match the address shown on Expedia, which caused us a huge problem. We were unable to access the accommodation and ultimately had to rent another hotel because of this.
When we eventually saw the apartment, the condition was absolutely unacceptable. The place was extremely, disgustingly dirty. There was hair all over the bedsheets, the towels were wet, there was hair all over the bathroom floor, and there were food remnants left on the dishes. The entire apartment felt filthy and unhygienic.
On top of that, we were charged a €25 cleaning fee, which we had to pay by credit card through WhatsApp because they would not accept cash. We were also charged €15 in city taxes, even though the website stated that the city taxes would be only €11.
The apartment was supposed to accommodate four people, yet they provided only one roll of toilet paper. After two days, we had completely run out. Since there is no reception and apparently nobody is actually present at the property, there was no practical way to ask for more, so we had to buy our own toilet paper.
There was also no shower gel, body wash, shampoo, soap, or any basic toiletries whatsoever.
To make matters worse, several things in the apartment were broken or in terrible condition. The refrigerator was broken, and we even found dirty socks behind the sofa. T