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"Very friendly and accommodating staff. Great location. "

"Loved the app key. Unfortunately the EV chargong didn't work via the app, but the front desk staff worked around it wirh great commitment! Thank you and we'll be back for sure!"

"Lovely room, polite and helpful staff. Love The Morse Bar"

"Good hotel. Go to the Redbridge Park and ride site to park your car and get two return bus tickets into the city centre for £5 of you are sight seeing. Good deal. "

"I had a day meeting down Norham Gardens and Summerton is walkable. This is a hotel that is high spec in many ways but is cheap because there are no extras like breakfast. I like Gail's and there is one across the road for baked eggs then walk it off:) Since I just want a comfortable night's sleep this is the perfect place for me and I returned..."

"Great room with access to lake, plenty of space and well proportioned - spa was good, but pool could be warmer ! Breakfast nice, but you need more coffee machines. Bar area nice and cocktails superb!"

"The room was very well proportioned, very clean and had a lovely ensuite. It was on the fourth floor but had a small lift which made access very easy. The staff were very helpful and the English breakfast was excellent. The location in the center of the town made it very easy to access the shopping areas and the Peoples Park nearby was very pleasant and easy to walk to. The only reservation we had was that the rear parking area could only be accessed through a very, very narrow opening from the main road, which caused concern every time that we had to take the car out. Otherwise we had a very pleasant stay."

"The room was clean and well-presented. The bed was too firm for our liking but otherwise everything was great."

"The staff on reception were excellent and the room and facilites were great "