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Reviews of Amari Buriram United

4 out of 5
Amari Buriram United
444 Moo 15 Buriram-Prakhonchai Rd, T. Isan, A. Muang, Buriram, Buri Ram

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 180 reviews" "
Rating 8 - Good. 58 out of 180 reviews" "
Rating 6 - Okay. 7 out of 180 reviews" "
Rating 4 - Poor. 1 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 5 nights in Feb 2024

10/10 Excellent

Suban, West Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Response from Jack on 12 Feb 2024
Sawadee Krub Mr.Graeme,Thank you very much for the time you took to write this extensive review. I am thrilled to hear that you enjoyed our facilities in the areas.Your fine compliments are highly appreciated and I shall take great pleasure in passing on your kind words to the Team. We are fortunate to count many fine individuals amongst our Team and it is highly motivating for the staffs to know that their efforts are appreciated. We will keep up the good work Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Jack Chewin M.General Manager.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right by the football stadium, the loc as k restaurants do trr ed nd to close early
Stayed 3 nights in Nov 2023

8/10 Good

Yuichiro

Liked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff and very comfortable rooms
Stayed 3 nights in Oct 2023

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buriram
Great hotel to stay in for going to the football, friendly helpful staff and the rooms are very comfortable
Stayed 4 nights in Apr 2023

8/10 Good

Chulaluck

Liked: Staff & service, property conditions & facilities
Good to have bicycle for free exercise.
Stayed 1 night in Mar 2023

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Emrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel clean and good service nice people

8/10 Good

Elmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the football fan
Great hotel for the Buriram United fan as it is located adjacent to Thunder Castle. Service is excellent and very friendly. Restaurant menu has large variety of food choices. However, be aware that there’s no elevator and that the personnel handling the luggage are no “body builders”. Therefore, it is recommended to pack light and choose a room on the first floor if you have difficulties with climbing stairs.
Stayed 1 night in Jan 2023

10/10 Excellent

Carlos

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Enjoyed my 2 nights
Stayed 1 night in Dec 2022

10/10 Excellent

Jiratcha

Stayed 1 night in Nov 2022

8/10 Good

Kevin

Stayed 1 night in Nov 2022

10/10 Excellent

Jiratcha

Stayed 1 night in Nov 2022

10/10 Excellent

Ryo

Stayed 1 night in Aug 2022

10/10 Excellent

uthai

Stayed 1 night in May 2022
Response from Pawantorn Siripaka Manager, Front Office on 30 May 2022
Thank you for sacrificing your valuable time to comment this time. The hotel would like to thank you and will share with the team to encourage the continued work. Hope to see you here again soon.

8/10 Good

Maytinee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Jan 2022

10/10 Excellent

Tuksina, Bridgeport

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great Place
Hi There, The room I had for the first two nights 1209 has some sort of ongoing plumbing problem - Smelt like a Toilet. I could tell that the Hotel was doing its best to contain the issue, but really that room should never have been offered to customer. After the first two nights I asked to be moved and my request was immediately sorted. I guess in hind sight I probably should have just asked to be moved the very minute I checked in. The Hotel is lovely and the People are Fantastic. The Food is great and you cannot beat the location if you are there for either Chang Stadium or Racing Circuit. I would definitely stay here again and would recommend to others looking to stay in the area.
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Jack on 20 Dec 2019
Sawadee Krub Thank you very much for your feedback and sharing in Expedia review. We will wait for your next visit and welcome you back again next time and thank you again for choosing Amari Buriram. Kindest regards, Chewin M.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness is good, in room clean ,air cool, we satified all.
Stayed 1 night in Oct 2019
Response from Jack on 9 Oct 2019
Thank you very much for the time you took to write this extensive review. I am thrilled to hear that you had a fabulous stay, and enjoyed our facilities in the areas you listed. Thank you for choosing to stay with us and we look forward to welcoming you in Buriram in nearest future. Yours sincerely, Jack Chewin M. General Manager.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice and clean hotel overall quite good well done
Stayed 1 night in Aug 2019
Response from Jack on 12 Aug 2019
Sawadee Krub value guests, Thank you for staying at our hotel and taking the time to give us a review here in Expedia review. It was a pleasure to have you visit and I am delighted to read that you had a fantastic experience at Amari Buriram United based on the areas you listed. Your comments will certainly be a great encouragement for our staff as well. We look forward to welcoming you on your next visit to Buriram and should you need any assistance please feel free to contact us anytime. Your sincerely, Jack Chewin M. General Manager.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Buriram United themes throughout. Staff were helpful and attentive. Free tickets to football match were a bonus.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
like location and environment. disappoint; we reserved king size bed for long time with made a call to notice before 1 day but hotel provided twin bed with made connected of 2 beds to show look like king bed.
Stayed 2 nights in Jun 2019

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra little touches in the room and hotel very quiet. Staff very pleasant.
Stayed 3 nights in Jun 2019
Response from Jack on 22 Jun 2019
Sawadee Krub Khun Terence, Thank you very much for the time you took to write this extensive review in Expedia.com review.It is always a pleasure to receive your feedback.We are not perfect but do welcome your comments and I shall take great pleasure in passing on your kind words to the Team.We will keep up the good work. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Your sincerely, Jack Chewin M. General Manager.

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Yany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in Buri Ram
Amazing stay. Much more than expected. I only.used the room and it was clean and well equipped.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Nice little extra touches in the room I.E. Box for remote controls, fridge concealed behind a screen
Stayed 3 nights in Mar 2019
Response from Jack on 13 Mar 2019
Thank you very much for your email. We're happy to hear that you are enjoy our facility as your list. And we looking forward to welcome you back again in futher. Your sincerely, Chewin M. General Manager

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was great!
Stayed 3 nights in Mar 2019
Response from Jack on 9 Mar 2019
Sawadee Krub Mr. Terry, Thank you very much for your kindly review in Hotels.com. I am thrilled to hear that you had a fabulous stay with us, we will keep up the good work.We hope to welcome you back to Buriram again one day. Kind Regards, Chewin M. General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
I will always stay here when ever I come to Buriram
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Matus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Biriram
Much better than I had expected.
Stayed 1 night in Nov 2018
Response from Jack on 4 Dec 2018
Sawadee krub Khun Matus, Thank you very much for your review and lookin forward to welcome you back again. Your sincerely, Chewin M.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Nidly, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly staff with excellent service.
This hotel has equiped with all of the facilities that you need, same as in 5 star hotel but much more cheaper. The staff are very friendly. Thank you for delicious surprised birthday cake for my friend. I truely recommend this hotel and will go back for sure if I visit Burirum again in the future.
Stayed 2 nights in Sep 2018
Response from General Manager. on 17 Sept 2018
Sawadee Krub Khun Nidly, Thank you very much for the time you took to write this extensive review. I am thrilled to hear that you had a fabulous stay, and enjoyed our facilities in the areas you listed. We look forward to welcoming you on your next visit to Buriram, and should you need any assistance please feel free to contact us anytime. Your sincerely, Jack Chewin M. General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son liked the pool and the mini soccer field. My wife talked with the manager and she was super nice and gave us late checkout. Great property next to the night market and great shopping and street food. It's also close to the soccer stadium.
Stayed 1 night in Jul 2018
Response from Jack Chewin on 17 Jul 2018
Sawadee Krub. Thank you for reviewing your stay with us We’re pleased to read you found to happy with our facility and good service for our staff.Thank you again for choosing Amari and sharing your review.We hope to welcome you back again one day. With best regards, Chewin M. General Manager

8/10 Good

Runner, Surrey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel near to football stadium
Ok if you want to go to a football match, too far out of town
Stayed 2 nights in Jun 2018
Response from Jack Chewin on 6 Jul 2018
Sawadee Krub Khun Runner, Thank you very much for the time you took to write this extensive review in Expedia review. I am thrilled to hear that you had a fabulous stay, and enjoyed our facilities in the areas you listed. Your constructive feedback is also appreciated, and rest assured that we are doing our best to rectify the need of improvements. We look forward to welcoming you on your next visit to Buriram. Your sincerely, Jack Chewin M. General Manager

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staffs are friendly.
Response from Jack Chewin M. on 2 May 2018
Dear Khun Dong on, Thank you very much for your reveiw. This has been share with our team member. We hope to welcome you back again one day. Your sincerely, Jack Chewin M. General Manager.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buriram v Thai Port
We went for watch Thai Port v Buriram and with the stadium being next door it is the only place to stay if visiting Buriram for a sporting event.
Response from Jack Chewin M. on 24 Apr 2018
Sawadee Krub Khun Kevin, Thank you very much for the time you took to write this extensive review. I am thrilled to hear that you had a enjoyed your stay at our hotel.We look forward to welcoming you on your next visit to Buriram in nearest furture. Your sincerely, Jack Chewin M. General Manager

8/10 Good

Kadsanee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Sawadee Krub Kadsanee, Thank you very much for rating us in expedia. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. We looking forward to welcoming you at Aamari Buriram United again in futher will remain. Your sincerely, Jack chewin M. General Manager.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again
The service was excellent the food was amazing. I needed to ship a bag to my next hotel they printed my label, e-mailed Hilton and followed up for me. I have stayed all over the world and this hotel is definitely at the top.
Stayed 7 nights in Oct 2017

8/10 Good

Feliks Semawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a pleasant stay .Staff very friendly and helpful.
Stayed 2 nights in Oct 2017

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden charges and fees! We will never go back!
We will never go back! Additional and hidden charges and Its a 3 star accommodation at best. I would recommend stay just up the street. Better facility and staff!
Stayed 7 nights in Jul 2017
Sawadee Krub Mr.Douglas, Thank you for taking the time to tell us about your stay at the Amari Buriram United in anysurvey channel. I am disappointed to hear that your experience did not meet your expectations. I really understand your frustration about the issued that our team not clear message to you before you left from the hotel. I'm sorry that I could not be for your assistance to solve the matter since the issue did not reach my desk. The Extra taxs fees in your bill may I take of opportunity to explained to you that almost hotel in Thailand will charge 7% vat and tax base on goverment policy as similar internation brand hotel do it.. We never hidden and over charging to the guests. At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We are not perfect but do welcome your comments so we can further improve. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Your sincerely, Jack chewin M. General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thai Port Importz on tour
I was there to watch my football club, Thai Port, take on Buriram United on Wednesday 5th July 2017. Unfortunately we got beat 1-0 but the simplistic, comfortable and friendly hotel made the trip absolutely worthwhile. There would be clubs in Ireland, my country, that would give their right arm for such facilities.
Stayed 1 night in Jul 2017
Sawadee Krub Khun Kevin, First of all, i would like to thank you for giving your time to share your experience here at Hotel.com It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your fine compliments are highly appreciated and I shall take great pleasure in passing on your kind words to the Team. We are fortunate to count many fine individuals amongst our Team and it is highly motivating for the staffs to know that their efforts are appreciated. We will keep up the good work. Thank you for choosing to stay with us and we look forward to welcoming you in your home of football in Amari Buriram United in nearest future. Yours sincerely, Jack Chewi Mitpirom