“Be aware of unexpected delays with deposit refunds. The hotel placed a hold on my card and told me it would be released after my stay. More than two weeks later, the money is still missing from my account.
I have called several times and have been unable to get anyone to answer or help. This level of customer service is unacceptable. I expected much better communication and professionalism.”
“Be aware of unexpected delays with deposit refunds. The hotel placed a hold on my card and told me it would be released after my stay. More than two weeks later, the money is still missing from my account.
I have called several times and have been unable to get anyone to answer or help. This level of customer service is unacceptable. I expected much better communication and professionalism.”
Stefany A