Burundi Family Hotel

"Staff were good"

"Please, this property is a scam and you have to refund me. My experience with them is very horrible and a nightmare. I got to airport and most of the taxi drivers don't know the place except one man. After we got to the area, two you men who don't look like security men came out with a surprised they are not aware I booked a room there. The young men called their master and he denied I booked an apartment there. The boys have no smart phone so my taxi driver took a picture of my documents to confirm I booked his apartment online and sent to this property owner. This too he denied. The boys then said I can pay another 40 dollars for my 2days stay but I left because the environment is not safe for my security. I moved away from that apartment to get a better one safer, low cost, very beatiful and closer to the US Embassy. I even took pictures of the the apartment I stayed in. "

"Very clean and the manager is very kind"

"It is located in the heart of the city. The meals are great!"

"Excellent location very friendly staff"

"Nice hotel with pleasant staff and a good attached restaurant."

"Highly recommend Good customer care from the airport to the hotel Staff is Highly trained "

"Great place to stay with an excellent restaurant"

"good for business expect exchange rate at the hotel is not good"