布隆迪泳池酒店

「Highly recommend Good customer care from the airport to the hotel Staff is Highly trained 」

「This must have been a great hotel when it was new, decades ago. The staff are great. The rooms are tired, but clean. The overall atmosphere is good, and the pool area is nice. The breakfast was very mediocre (stale pastries, coagulated milk for coffee), but lunch was fine. The outdoor area in the restaurant was dirty and there were a lot of flies pestering clients. It’s a good location close to the airport. 」

「Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never...

「Two star hotel with poor staff - don't speak English and don't understand your wishes. In the hotel there are nothing to do. Manager tried to ease the situation, but failed. WiFi quality very bad.」

「J'y étais pour un très court séjour et l'accueil a été convivial, la chambre très propre」