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Lotte Hotel Busan

Photo gallery for Lotte Hotel Busan

Primary image
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Lotte Hotel Busan

VIP Access

Lotte Hotel Busan

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030

Explore the area

  • Popular LocationSeven Luck Casino1 min walk
  • Popular LocationLotte Department Store Busan Main Branch1 min walk
  • Popular LocationSeomyeon Street6 min walk
  • AirportBusan (PUS-Gimhae)26 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

About this area

Busan

Located in Seomyeon neighbourhood, Lotte Hotel Busan is connected to a shopping centre. Gukje Market and Nampodong Street are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gwangalli Beach and Igidae Park. Looking to enjoy an event or a game while in town? See what's happening at Busan Asiad Main Stadium or Sajik Baseball Stadium. Guests appreciate the hotel's convenience for public transportation: Seomyeon Station is 3 minutes on foot and Buam Station is 6 minutes.
Visit our Busan travel guideOpens in a new window
Map

What's nearby

  • Seven Luck Casino - 1 min walk
  • Lotte Department Store Busan Main Branch - 1 min walk
  • Seomyeon Street - 6 min walk
  • Jeonpo Cafe Street - 10 min walk
  • Bujeon Market - 12 min walk

Getting around

  • Seomyeon Station - 3 min walk
  • Busan Bujeon Station - 13 min walk
  • Busan (PUS-Gimhae) - 26 min drive

About this property

Lotte Hotel Busan

5-star luxury hotel connected to the convention centre in Seomyeon
4 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and a health club are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 14 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 호텔 사우나. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (KRW 20000.00 per stay)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KRW 36300 for adults and KRW 36300 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Seine
  • Momoyama
  • Toh Lim
  • Mugunghwa
  • The Lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 42 casino gaming tables
  • 105 casino slot machines
  • Casino (27502 square feet of space)
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The outdoor swimming pool and golf course are closed for renovations until November 30, 2022.
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The property will be renovating from 8 February 2022 to 30 November 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KRW 60500.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 36300 for adults and KRW 36300 for children (approximately)
  • Airport shuttle fee: KRW 50000 per room (one way)
  • Valet parking fee: KRW 20000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

Guests under 14 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Lotte Hotel Busan
Lotte Busan
Busan Lotte Hotel
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 857 out of 1205 reviews
5 - Excellent 71%
Rating 4 - Good. 271 out of 1205 reviews
4 - Good 22%
Rating 3 - Okay. 45 out of 1205 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 1205 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 1205 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staffs who works here just go above and beyond on every single thing they do. You will truly be amazed by how kind and sweet each and everyone who works here. I would definitely stay here again by heart if I get the chance.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facilities.
The hotel is conveniently located. The staff are so kind. But, the quality of breakfast became a bit lower than before.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel in central location above luxury shopping mall
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything including the service was nice
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The room in Lotte Hotel Busan was wonderful. It was clean and comfortable. Unlike other hotels, they enabled the air conditioning even during winter. That’s a plus as not all travellers like hot and humid rooms during winter.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch overall
The staffs were very professional and the hotel was very, very clean. Breakfast was delicious and worth the money. The room was very spacious and the bed was comfy enough. Overall, very recommended.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021