The property has gone down a few notches over the past few years. The concierge/front desk personelle was lovely and helpful. The room was not as clean as one would expect - hairs in bathtub, and shower stall glass not cleaned. As it was a long weekend in Korea, the hotel was at full occupancy, and all amenities extremely busy, which diminished our experience. The clientele seemed mostly to be extremely young couples. While front desk was very courteous, when you called for any kind of support or service they were not very keen to do basic things, eg providing larger coffee cups or providing enough coffee cups for all occupants (three in a suite). There is a beautiful view of the bridge or over the marina, but aside from this the location requires that you take a taxi everywhere. There is one local bus stop for 1003, it is about 1.5km to a subway station, and about 1.5-2km to Haeundae beach and restaurants. There are actually three excellent restaurants extremely close to the hotel (one specializing in cockles, one speicalizing in seaweed soup and one seafood restaurant almost right next door to the hotel). Despite some of the shortcomings, it was still overall a very good stay.