Indoor pool, 2 outdoor pools, pool loungers
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Reviews of Mandalay Holiday Resort and Tourist Park

2 out of 5
Mandalay Holiday Resort and Tourist Park
652 Geographe Bay Road, Broadwater, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 175 reviews" "
Rating 8 - Good. 31 out of 175 reviews" "
Rating 6 - Okay. 2 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 0 out of 175 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Callum

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandalay is very well maintained, we were there the week after school holidays and it was spotlessly clean, the staff are super friendly (including ground staff). Our cabin (beach cabin 6) was really clean, the provided plates, utensils and kitchen stuff were all good quality and more than adequate to cook a few meals. The kids loved being able to explore the park and find all of the playgrounds and even did some possum spotting inside the park. The pools were clean and the warm pools were a hit with the little ones despite the cool weather.
Stayed 4 nights in Apr 2024
Response from Mandalay Reception on 10 May 2024
Thank you Callum for taking the time to review our resort. Wonderful to know that you had a wonderful time and that you found our staff super friendly! We look forward to seeing you again in the future.

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic park for families, park was buzzing with kids playing. Coffee/Food Van patked there full time for breakfast and dinner bites. Playgrounds all over the park, great swimming indoor and outdoor. Indoor pool heated for swimming all year round. Opposite the beach. 5 mins from Busso centre the list goes on!!!
Stayed 5 nights in Nov 2023
Response from Mandalay Reception on 9 Dec 2023
Thanks for your great feedback Scott. We are so pleased you enjoyed your stay at Mandalay Holiday Resort and look forward to seeing you again soon.

8/10 Good

Dina

Stayed 3 nights in Nov 2023

10/10 Excellent

Kayden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights. It is a convenient location, chalet is spacious and clean too! Hassle free from late check-in to check out with friendly staff.
Stayed 4 nights in Oct 2023

8/10 Good

Leon

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glamping in style!
Best tent experience ever! It was so well done, spacious, clean, perfect location, all amenities and more. The staff were so helpful and friendly. We would highly recommend Mandalay to anyone. We are going home with great memories!
Stayed 2 nights in Oct 2023
Response from Mandalay Team on 20 Oct 2023
Dear Anonymous,Thank you for taking the time to review our park. It is great to know you had a good time with us. Looking forward to welcoming you again. Regards, Mandalay Team

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, awesome amenities for kids, super friendly staff
Stayed 6 nights in Oct 2023
Response from Mandalay Team on 20 Oct 2023
Dear Kristy, Thank you for such a nice feedback. We are thrilled that you enjoyed your time with us and are hoping to have you back with us soon. Regards, Mandalay Team

10/10 Excellent

Giulietta

Stayed 3 nights in Aug 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mellanie

Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice to have a heated indoor pool even in winter. It was one of the best resorts I've ever experienced!
Stayed 2 nights in Jun 2023
Response from Mandalay team on 9 Jun 2023
Dear Amy, Thank you so much for your warm feedback. We are glad you enjoyed your time with us and hope to see you another time. Regards,

10/10 Excellent

Anne

Stayed 3 nights in May 2023
Response from Mandalay Holiday Resort on 3 Jun 2023
Thank you for your 5 out of 5 review Anne. We hope to see you again some day at Mandalay!

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our home away from home. Dishwasher, washer dryer, spa, coffee machine! Playgrounds galore, good size pools although not that warm for a heated pool, right near the beach and 10 mins from the city centre. We will be back.
Stayed 2 nights in May 2023
Response from Mandalay reception on 9 May 2023
Thank you Sharon for your wonderful review of Mandalay.We look forward to welcoming your family back for another perfect stay in the future.

6/10 Okay

David, Warwick

Stayed 4 nights in Apr 2023
Response from Mandalay Holiday Resort on 3 Jun 2023
Thank you David for taking the time to review your stay at Mandalay. We hope you had a fantastic time in the beautiful South West and look forward to seeing you again one day.

8/10 Good

sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay at Mandalay BUT the pool with the lap lane was like ICE! Would love it more if that pool had been swimmable.
Stayed 3 nights in Mar 2023
Response from Mandalay Team on 6 Apr 2023
Dear Sue, Thank you for your nice feedback. We are pleased you enjoyed your stay. Our lap pool is solar heated as we try to be environmentally friendly :) We will keep your feedback in mind. Regards, Mandalay Team

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this park! We stayed in a Glamping Tent & it was perfect for our 5 & (nearly) 3 yr old. They didn't want to leave. Amazing facilities / amenities blocks. The park is so beautifully looked after & the staff are friendly & helpful. The indoor pool, bouncing pillows & playgrounds were a hit as well as riding their bikes around the park.
Stayed 4 nights in Nov 2022

8/10 Good

Mary

Stayed 1 night in Oct 2022

10/10 Excellent

Md Sohel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family friendly place with plenty to just inside the resort. Staff are very nice and polite and it was close to all major attractions in Busselton. Highly recommended.
Stayed 2 nights in Aug 2022
Response from Mandalay Team on 15 Sept 2022
Thanks for your great feedback Md Sohel. We are so pleased you enjoyed your stay at Mandalay Holiday Resort and look forward to seeing you again soon.

10/10 Excellent

Dimitris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Family Gettaway
We had a lovely time for my daughters birthday second year in a row.. smaller cabin then the chalet last time but still lovely and cosy.. only wished the coffee van was running or the coffee vending machine other than that we loves our stay at The Mandalay and will be returning for sure. Thank you to staff that were unnoticed but there if you needed them .
Stayed 3 nights in Aug 2022
Response from Mandalay Holiday Resort on 8 Oct 2022
Thank you Dimitris for your lovely review. We are happy to hear you enjoyed your stay with us and look forward to welcoming you back to Mandalay. Warm Regards,Mandalay Holiday Resort

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful place. Clean and heaps of activities for children. Absolutely loved it!!!
Stayed 3 nights in Jul 2022

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Kate

Stayed 5 nights in Feb 2022

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools on sight, and the playground for toddlers. We where bummed when told food trucks weren’t coming on most days we booked for, but wasn’t the resorts fault.
Stayed 3 nights in Oct 2021
Response from Mandalay Team on 28 Oct 2021
Dear Rebecca, thank you very much for your feedback. We are sorry you could not enjoy the food vans, sadly. Hopefully, another time :). We are looking forward to seeing you again. Regards, Mandalay Team

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families.
Great place for families. Except birds chirping non stop night till morning was noisey didn't get much sleep. Beach cottage was clean and tidy. Except would liked to have a side table in the kids room to place water bottle. There was no clocks. Would also liked if there was an ensuite.
Stayed 4 nights in Sep 2021
Response from Mandalay Team on 29 Sept 2021
Dear Kim, thanks you very for your feedback. We are delighted you enjoyed your stay with us and will take on board your recommendations. We would love to welcome you another time. Best regards

8/10 Good

Giulietta

Travelled with family
Liked: Cleanliness, room comfort
Little family paradise
It was a lovely little getaway for our daughters 2nd bday … great for families, beautiful little cottages wishing walking distance to the beach and close to shopping Centre. Overall lovely stay and will def be going back for summer holidays to make use of all the great amenities
Stayed 3 nights in Aug 2021
Response from Mandalay Reception on 16 Aug 2021
Thank you Giulietta for taking the time to review our resort. Wonderful to know that you had a lovely time celebrating your daughter's second birthday.` We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice well kept holiday resort perfect for families
Stayed 3 nights in Mar 2021
Response from Reception on 26 Apr 2021
Thank you for your review. We are pleased you enjoyed your stay and glad your children had a great time using our facilities.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean chalets, a parking bay was provided for us . The staff were very polite .
Stayed 5 nights in Feb 2021

10/10 Excellent

Claire, Perth, WA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the food trucks, events and facilities for kids. Only thing it was missing was bar service by the pool. Hahaha!
Stayed 4 nights in Dec 2020
Response from Mandalay Reception on 22 Dec 2020
Hi Claire, Thank you for your wonderful feedback! We look forward to welcoming you back to Mandalay in the future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Mandalay Team on 7 Oct 2020
Thank you for your five star rating. We hope to welcome you back to Mandalay in the future. Kind Regards The Mandalay Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2020
Response from The Mandalay Team on 21 Jul 2020
Hello, Thank you for your review. We hope you enjoyed your stay at Mandalay Kind Regards

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020
Response from Hotel Management on 27 Jun 2020
thank you for your 8/10 review! we are pleased you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Hotel Management on 27 Jun 2020
thank you for your 4/5 review, we hope to welcome you back to the resort soon!

10/10 Excellent

Jane, Perth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach Cottage was very clean. The staff very friendly and helpful. Lots to do great for families. Close to the town centre and the beach is just across the road.
Stayed 2 nights in Mar 2020
Response from Mandalay on 10 Mar 2020
Hi Jane Thank you for your wonderful feedback. We're really glad to hear you enjoyed your time with us and look forward to seeing you again soon. Regards, Clare

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying for 2 nights, my kids love the jumping pillow in the park and water slide in pool so much. Worth for family holiday. Love it!
Stayed 1 night in Feb 2020
Response from The Mandalay Team on 2 Mar 2020
Thank you for the 10/10 rating and great review. We are so pleased to hear you and your family enjoyed your stay. Kind Regards

10/10 Excellent

Ange, perth

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Our kids were constantly entertained with activities and park facilities
Stayed 3 nights in Jan 2020
Response from Mandalay Resort on 26 Jan 2020
Hi. Thank you for taking time to provide feedback. We're glad to hear your kids enjoyed themselves. We try to keep them busy! See you next time. Kind regards, Clare

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very relaxed, lovely staff. Excellent facilities. Nice and clean. Reasonably priced. I would definitely stay here again.
Stayed 3 nights in Dec 2019
Response from Bree on 9 Dec 2019
Thank you for your 10/10 rating. We are pleased to hear you enjoyed your holiday and hope to see you again on a future trip to Busselton. Kind Regards The Mandalay Team

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Excellent family holiday park, friendly staff, great facilities and a 2 min walk to the beach what more do you need.
Stayed 4 nights in Nov 2019
Response from Candice on 5 Dec 2019
Thank you James for your wonderful review of Mandalay Holiday Resort. We are thrilled your family had a fantastic stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2019
Response from Mandalay Holiday Resort on 30 Nov 2019
Thank you for your 5/5 review, we are really pleased you enjoyed your stay!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place to stay
Stayed here many times always great service and quality camp sites many years ago now stay in the cabins always very clean and comfy will be back
Stayed 2 nights in Nov 2019
Response from Mandalay Holiday Resort on 30 Nov 2019
Thank you for your amazing 10/10 review Paul, and thank you for having chosen to stay with us over the years! We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a fabulous stay at this park. The grounds and amenities are immaculate. Staff were so lovely The location is great. So close to the beach
Stayed 2 nights in Nov 2019
Response from Mandalay Holiday Resort on 30 Nov 2019
Thank you! We are absolutely thrilled that you loved your stay with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and safe for young families . Staff were very friendly . A place where if you have young kids you can stay and enjoy your holiday without having to go out and look for things to keep kids occupied
Stayed 2 nights in Nov 2019
Response from Reception on 11 Nov 2019
Thank you for your wonderful review of Mandalay Resort, we are so pleased you could stay, and spend your time enjoying our facilities.

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the whole resort! From the beautifully kept gardens to the pool area, kids playgrounds around the park, amenities area and our studio cabin. No need to leave unless you wanted to explore the area. Great for kids and families!
Stayed 3 nights in Oct 2019
Response from Mandalay Holiday Resort on 29 Oct 2019
Thank you for your review. Our region is spectacular but it's a treat to spend quality time relaxing at the resort. We're glad you enjoyed yourselves and look forward to seeing you next time!

10/10 Excellent

margaret, Altona Meadows

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Wow great place to stay. The staff were very friendly and helpful. The location was great close to all.
Stayed 2 nights in Sep 2019
Response from Bree on 22 Sept 2019
Thank you Margaret. We appreciate you 10 out of 10 rating and your kind words. We are glad you enjoyed your holiday. Kind Reagrds The Mandalay Team

10/10 Excellent

Lallaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend away
We loved the heated pool and the numerous playground especially the jumping pillow and the fact its so close to the beach.
Stayed 2 nights in Aug 2019
Response from Bree on 22 Sept 2019
Hello Lellaine, Thank you for taking the time to leave such a positive review. We a pleased to see that your enjoyed your holiday. We love being so close to the beach and are happy to see that our guests do also. Kind Regards The Mandalay Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It catered for all our needs for a short term break and staff were helpful and friendly.
Stayed 3 nights in Jul 2019
Response from Reception on 12 Aug 2019
Thank you for your wonderful review, we're pleased you enjoyed your time at Mandalay Resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place. Well maibtained gardens and cabins. Nice vibes. Safefor small kids. Great location.
Stayed 5 nights in Jul 2019
Response from Mandalay on 12 Jul 2019
Thank you for your excellent review. We are lucky enough to have a fantastic gardener and groundsman who keep our grounds looking lovely. We glad to hear you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent customer service, well maintained property. Thank you
Stayed 2 nights in Jul 2019
Response from Mandalay on 12 Jul 2019
Thank you for the 5 star review. we are happy to hear that you enjoyed your stay at Mandalay and we look forward to welcoming you back in the future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.....................................................................................................................
Stayed 3 nights in Jun 2019
Response from Mandalay Reception on 6 Jul 2019
Thank you for your 4/5 review for your stay at Mandalay Resort. We hope we can welcome you back another time.

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Mandalay Resort on 30 Apr 2019
Thank you for your 5/5 review!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was very neat and tidy. The place felt like home because of all the equipment in the cabin. The accommodation site and amenities were very appealing and inviting to use. It would have been great if the slide pool would have been heated, but it was fabulous to have one heated pool. It was great to have an on-site shop and tourist information. Looking forward to staying here again.
Stayed 3 nights in Mar 2019
Response from Mandalay Resort on 30 Apr 2019
Thank you for your wonderful review, we are really pleased you enjoyed your stay and all that the resort. I will pass on your request to management regarding heating the slide pool.