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InterContinental Cairo Citystars, an IHG Hotel
5.0 star property

Luxury hotel connected to a shopping centre in Cairo with 6 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

InterContinental Cairo Citystars, an IHG Hotel

Photo gallery for InterContinental Cairo Citystars, an IHG Hotel

Exterior
Outdoor wedding area
6 restaurants, breakfast, lunch, dinner served; local cuisine
Daily buffet breakfast (USD 20 per person)
Interior

Overview of InterContinental Cairo Citystars, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is HK$1,438
Price available on 2024/04/26

Explore the area

Map
Omar Ibn El Khattab Street, PO Box 1026, Cairo, 11737
  • Popular LocationCity Stars2 min walk
  • Popular LocationCity Center Shopping Mall11 min walk
  • Popular LocationTivoli Dome20 min walk
  • AirportCairo (CAI-Cairo Intl.)17 min drive
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Room options

View all photos for Classic Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Pool View (Ergonomic Flex Space)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
Separate bedroom
Down duvet
2 bathrooms
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Club Lounge Access)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 1 King Bed (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Classic Room, 2 Single Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining Club Lounge Access)

Down duvets, minibar, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (Dining Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
  • 2766 sq ft
  • Sleeps 7
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms, Kitchen (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 2 Bedrooms, Kitchen (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Down duvet
2 bathrooms
Shower/bath combination
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Smoking, Kitchen (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 1 Bedroom, Smoking, Kitchen (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • 570 sq ft
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Smoking (Club Lounge Access)

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room, 2 Single Beds, Smoking (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 420 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Club Lounge Access)

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds (Club Lounge Access)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 398 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Bedroom, Kitchen (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 1 Bedroom, Kitchen (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 570 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite (Diplomatic, Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Suite (Diplomatic, Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Dining Club Lounge Access Club Floor)

Down duvets, minibar, in-room safe, desk

Suite, 2 Bedrooms (Dining Club Lounge Access Club Floor)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Down duvet
2 bathrooms
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Pool Access

Down duvets, minibar, in-room safe, desk

Classic Room, 2 Single Beds, Pool Access

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite

Down duvets, minibar, in-room safe, desk

Royal Suite

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
  • 1399 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Ergonomic Flex Space)

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Pool Access

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Kitchen, Pool View (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 3 Bedrooms, Kitchen, Pool View (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 7
  • 1 Single Bed

View all photos for Business Suite, 1 King Bed (Club)

Down duvets, minibar, in-room safe, desk

Business Suite, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Smoking, Kitchen (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 2 Bedrooms, Smoking, Kitchen (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 5
  • 1 Single Bed

View all photos for Room, 3 Bedrooms, Smoking, Pool View (Residence Dining Kitchen)

Down duvets, minibar, in-room safe, desk

Room, 3 Bedrooms, Smoking, Pool View (Residence Dining Kitchen)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 7
  • 1 Single Bed

View all photos for Room, 4 Bedrooms, Smoking, Kitchen (Residence Dining)

Down duvets, minibar, in-room safe, desk

Room, 4 Bedrooms, Smoking, Kitchen (Residence Dining)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 13
  • 4 Single Beds

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Smoking (Diplomatic)

Down duvets, minibar, in-room safe, desk

Suite, Smoking (Diplomatic)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
2 bathrooms
Shower/bath combination
Bidet
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

Front of property
Intercontinental Cairo Semiramis, an IHG Hotel
Pool
Spa
Kids pool
Free WiFi
8.2 out of 10, Very good, (1005)
The price is HK$1,449
per night
HK$1,868 total
includes taxes & fees
3 May - 4 May
Intercontinental Cairo Semiramis, an IHG Hotel

About the area

Cairo

Located in Nasr City neighbourhood, InterContinental Cairo Citystars, an IHG Hotel is connected to a shopping centre. Travellers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit City Stars and Khan el-Khalili. Travelling with kids? Consider Tivoli Dome and Egyptian National Railways Museum.
Visit our Cairo travel guideOpens in a new window

What's nearby

  • City Stars - 2 min walk
  • City Center Shopping Mall - 11 min walk
  • Cairo International Stadium - 7 min drive
  • Khan el-Khalili - 10 min drive
  • Cairo Festival City Mall - 13 min drive

Getting around

  • Cairo Rames Station - 24 min drive
  • Cairo (CAI-Cairo Intl.) - 17 min drive

Restaurants

  • تشيليز - 2 min walk
  • مطعم بدوية - 2 min walk
  • دجاج كنتاكى - 2 min walk
  • اسبلانايد لاونج - 2 min walk
  • كاسبر اند جامبينيز - 1 min walk

About this property

InterContinental Cairo Citystars, an IHG Hotel

Luxury family-friendly hotel located in Nasr City
Near City Stars, InterContinental Cairo Citystars, an IHG Hotel provides a poolside bar, a corner/local shop and a terrace. Indulge in a deep-tissue massage, a manicure/pedicure and a body treatment at LifeStyles, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local cuisine. Pilates classes and fitness classes are offered at the 24-hour health club; InterContinental Cairo Citystars, an IHG Hotel also has an art gallery on-site, a shopping centre on-site and 2 coffee shops/cafes. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), multilingual staff and massage treatment rooms
  • A porter/bellboy, luggage storage and tour/ticket information
Room features
All 824 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bidets, shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 7 per night; includes in/out privileges)
  • Valet parking on site (USD 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 5:00 AM–11:00 AM: USD 20 per person
  • 6 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Al Khal Egyptian
  • Esplanade
  • Shogun
  • Esplanade Lounge
  • Fayruz Lebanese

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (52849 square feet)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Magnifying mirror
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 7 per night (in/out privileges)
  • Valet parking fee: USD 8 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the health club, fitness facility or hot tub

Property is also known as

InterContinental Cairo Citystars Hotel
InterContinental Citystars Hotel
InterContinental Cairo Citystars
InterContinental Citystars
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
InterContinental Cairo Citystars
InterContinental Cairo Citystars an IHG Hotel
"InterContinental Cairo Citystars an IHG Hotel"
InterContinental Cairo Citystars, an IHG Hotel Hotel
InterContinental Cairo Citystars, an IHG Hotel Cairo
InterContinental Cairo Citystars, an IHG Hotel Hotel Cairo

Frequently asked questions

Does InterContinental Cairo Citystars, an IHG Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at InterContinental Cairo Citystars, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at InterContinental Cairo Citystars, an IHG Hotel on 26 Apr 2024 start from HK$1,437.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Cairo Citystars, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Cairo Citystars, an IHG Hotel?

Self-parking is available for USD 7 per night. Valet parking is available for USD 8 per night.

What time is check-in at InterContinental Cairo Citystars, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at InterContinental Cairo Citystars, an IHG Hotel?

Checkout is at noon.

Where is InterContinental Cairo Citystars, an IHG Hotel located?

This family-friendly Cairo hotel is located near the airport, within a 15-minute walk of City Stars and City Center Shopping Mall. Tivoli Dome and City Centre Almaza Shopping Mall are also within 2 miles (3 km).

InterContinental Cairo Citystars, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 465 reviews" "
Rating 8 - Good. 147 out of 465 reviews" "
Rating 6 - Okay. 47 out of 465 reviews" "
Rating 4 - Poor. 16 out of 465 reviews" "
Rating 2 - Terrible. 12 out of 465 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was amazing
Stayed 10 nights in Mar 2024

10/10 Excellent

Ismat

Business traveller
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2024

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 6 nights in Feb 2024

4/10 Poor

Emad, west bloomfield

Stayed 4 nights in Jan 2024

6/10 Okay

Emad, west bloomfield

Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Good hotel but bad smoke smell in many rooms..
First night they put us in a smoking room even though we had asked for non smoking. Everything was smelling terrible and folks got asthma. We were at this hotel for 1.5 days so became difficult to change rooms. When we came back a week later to stay here (had prebooked), they gave us a non smoking room that also smelt terrible. They then moved us to another one which was a downgrade to my original room, but we took it. The checkin folks are good, nothing above and beyond what you would see at most hotels. Service in the Egyptian restaurant is very bad, though the food is good. Very slow, after they serve you will disappear for a good amount of time until you flag them down if you want a drink refill, etc.. Room Service is VERY good. Great food, selection, fair pricing, service, polite, etc.. Hotel decor overall is very nice in the lobby, and being connected to a mall is very convenient if you want to go shopping. Be very careful about the smoke in the rooms, and make sure they dont downgrade you to a worse room when you ask for a change.
Stayed 2 nights in Jan 2024

8/10 Good

waleed, Jeddah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق ممتاز والموقع رائع يطل على مول سيتي ستارز والشوارع القريبه مليانه مطاعم متنوعه ويعتبر في منطقه راقيه نوعا ما
Stayed 7 nights in Jan 2024

10/10 Excellent

Parin, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say a unique hotel, will definitely stay again Excellent staff and very accomodating
Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Stayed 1 night in Dec 2023