「rooms are a bit old and dingy. door may not close properly. baths are not the cleanest in our room but the food the pool the staff the coffee walking tour, price can’t go wrong.」
「We upgraded to the room with the jacuzzi, and it was absolutely worth it! Everyone was incredibly friendly and welcoming—we truly felt like family during our stay. The fresh breakfast was amazing, and the hotel is in a great location, very close to Armenia and not far from towns like Salento. Overall, we had an amazing stay. And the shower was such a cool and unique experience! We would definitely come back.」
「Nuestra experiencia en Armenia Hotel tuvo aspectos positivos, pero quedó marcada por un problema serio con el cobro del IVA.
Somos colombianos residentes en el exterior y presentamos pasaportes estadounidenses. El hotel insistió en cobrarnos el 19 % de IVA argumentando que, por tener doble nacionalidad, no aplicaba la exención. Después de reclamar insistentemente y reunirnos con el gerente, el contador y servicio al cliente, finalmente nos devolvieron el dinero. Sin embargo, manifestaron que...
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