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Reviews of Alt Hotel Calgary East Village

3.5 out of 5
Alt Hotel Calgary East Village
635 Confluence Way SE, Calgary, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1002 reviews" "
Rating 8 - Good. 189 out of 1002 reviews" "
Rating 6 - Okay. 31 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ALT is a very modern hotel with nice features and great views!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you Michael for your excellent review! We are glad you enjoyed your stay with us! We are happy our amenities were to your liking and that our location was ideal! We are looking forward to welcoming you again soon!

10/10 Excellent

Parvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo cute and trendy just needs a pool
Stayed 1 night in Jan 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your review! We are glad you enjoyed your time with us! We hope we will have the chance to welcome you again!

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your perfect score review! We are happy you enjoyed your stay with us and we look forward to welcoming you soon again!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained rooms
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this perfect score! We are thrilled you enjoyed your time at our hotel and we hope we will be able to see you again!

6/10 Okay

sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and hotel is very clean overall. I just wish there was better light control in room, you cannot dim the lights and you have to leave some of the main lights on in the bathroom and that's annoying. It would be nice to have some draws to put your clothes, staying more than two days becomes harder if you have no draws to place your things.
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for taking the time to leave us your review! We are appreciative of your feedback. We hope you enjoyed your overall experience at the hotel. We look forward to welcoming you again.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Far enough from downtown, but close enough to walk to resturaunts and shopping nearby. Beautiful view of the bow river. Loved everything about our stay. 10/10 would recommend
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you for this amazing score! We are glad your time with us was to your expectations. We are happy that our location was ideal for your time in the city and that you will share your experience with others! We are looking forward to welcoming you again soon!

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you so much for this perfect score! We are glad to read you have enjoyed your time here and we hope we will have the chance to see you again soon!

8/10 Good

Christian Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found it to be a great place to stay and very clean. The only thing we didnt like is that there was no minifridge or microwave. Otherwise we would definitely stay here again!
Stayed 6 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for your review! We are glad that your overall experience was to your liking! We offer fridge upon request and are now available in one third of our rooms. A microwave is also available for guest use in the lobby. We hope we will have the chance to welcome you again soon!

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for your great review! We are happy to read you will be back with us again! We look forward to welcoming you!

10/10 Excellent

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We are glad you enjoyed your time here and we look forward to seeing you again!

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay and we hope we will be able to welcome you again!

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean hotel with a Nespresso in the room (phew!) great water pressure in the shower, breakfast, lunch and dinner available and good lobby meeting spaces. Not a lot yet, but some dining nearby in this recently and still developing area, but make sure to see the stunning Calgary Public Library just a few minutes away. One of the most significant (comparatively) new builds in all of Canada.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for this awesome review! We are thrilled to read you enjoyed your time with us! We are glad that our amenities were to your liking and that our location was ideal was ideal for your time in the city! We are looking forward to welcoming you again soon!

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you for your review. We are saddened your stay might not have been up to your expectations. We hope we will have a chance to a second first impression.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you so much for this perfect score! We are happy you enjoyed your stay with us and we hope we will be able to welcome you again!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a wonderful location!
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you so much for your perfect score! We are glad you enjoyed your time at our hotel and we hope we will be able to welcome you again soon!

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you for this awesome score! We are glad you enjoyed your stay with us! We hope we will be able welcome you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close easy walk to the saddle dome
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you so much for this perfect score! We are glad you enjoyed your stay with us and that our location was ideal for your time in the city! We look forward to welcoming you again!

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this perfect score! We are glad you enjoyed your stay with us! We are looking forward to welcoming you again!

8/10 Good

Josh

Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this excellent review! We hope you enjoyed your stay with us and we look forward to seeing you again!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 7 Apr 2024
Thank you for this awesome score! We are glad to see you enjoyed your time with us and we are looking forward to welcoming you again!

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 7 Apr 2024
Thank you for this great score! We are happy to see you enjoyed your overall experience with us and we hope we will be able to welcome you again!

10/10 Excellent

Mehmet Tansu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick when we reached the hotel. The staff was helpful and kind. The hotel’s very cozy and beautiful to stay. Thanks!
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you very much for your review! We are happy our team members were able to come through to you during your time at the hotel! We are looking forward to welcoming you again soon!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high tech, little confusing at first but was very nice
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 5 Apr 2024
Thank you Nicholas for your review! We are happy to read you enjoyed your time with us. We hope we will have the chance to welcome you back again soon!

10/10 Excellent

tayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean , high tech rooms, good price
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you Tayla for this great review! We are happy you enjoyed your stay with us! We are glad our modern design was to your liking! We look forward to welcoming you again!

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service, room was spotless & would definitely stay here again
Stayed 3 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this perfect review! We are thrilled to read you enjoyed your time with us! We are glad our team members were able to come through you and that our rooms were to your liking! We are happy to read we will have the chance to welcome you again soon!

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to downtown! Right next to the Bow river for walking or running paths. Two restaurants on site. Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this great review! We are happy to read you enjoyed your experience with us! We are glad our location was ideal for your stay in the city! We hope we will have the chance to welcome you again!

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay with us and we look forward to seeing you again!

10/10 Excellent

Harmanjot

Liked: Cleanliness, staff & service, property conditions & facilities
Like the services. They have great lounge area. And everything is well maintained and clean.Had a Great stay!!
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you very much for this perfect review! We are glad you enjoyed your stay with us! We are happy our services were to your liking! We are looking forward to welcoming you again soon!

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has quickly become one of our favourite stays in Calgary. We love coming here, and will absolutely be back!
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 31 Mar 2024
Thank you so much for this awesome review! We are thrilled to see we are your favorite in Calgary and we are looking forward to welcoming you again soon!

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly!! Hotel was decorated gorgeously and clean. Happy with my stay.
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for your review! We are glad you enjoyed your time with us. We are happy that our modern design was to your liking and that our team members were able to make a difference in your stay! We are looking forward to welcoming you again!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this amazing score! We hope you liked your time with us and we hope we will be able to see you again!

10/10 Excellent

Megan

Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay and we hope we will be able to welcome you again!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing !!
Stayed 3 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for this excellent review! We are glad that our team members were able to make the difference in your stay with us! We hope we will be able to welcome you again soon!

10/10 Excellent

Joanne, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfy, it was close to a fun area, the room was very high tech. No fridge though in the room. The lobby is very modern and concrete and cold but the room is nice.
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for leaving us your review! We are happy to see you enjoyed your overall experience with us! We are happy that our bedding and room design was to your liking! We are looking forward to welcoming you again soon!

6/10 Okay

Curtis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overpriced No breakfast.. depersonalized experience Nice people at front desk…. Just not happy with no breakfast when I pay 300
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 31 Mar 2024
Thank you for taking on your time to leave us your comments on your most recent stay. We are saddened your experience might not have been up to your expectations. Unfortunately, the hotel does not own or manage the restaurant which explain why the breakfast is not included in the base price of the rooms. We are glad our team members were able to come through to you and we hope we will get a chance to a second first impression.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for this perfect score! We are happy you enjoyed your stay with us and we are looking forward to seeing you again!

10/10 Excellent

Rehannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for this perfect score! We are happy you enjoyed your stay with us and we hope we will be able to welcome you again soon!

10/10 Excellent

Lenora

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 25 Mar 2024
Thank you for this perfect score! We are glad our location was ideal for your time in the city! We are happy to see you will be staying with us again. We look forward to welcoming you soon!

10/10 Excellent

saveria

Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you so much for this perfect score! We are glad you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
The wifi and casting have worked intermittently over my last couple stays. This is a hassle when I need to work on line during my stay.
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 24 Mar 2024
Thank you Kristen for your feedback. We hope you are still enjoying your time with us and we look forward to having you back!

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 22 Mar 2024
Thank you for this excellent score of 5 out of 5! We are happy you enjoyed your stay with us and we look forward to welcoming you again!

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting new concept in a hotel design. Modern and eco friendly, entrance into our room was wasted and could have made the room much bigger. We missed having a fridge in our room since we stayed 3 nights. Staff were excellent.
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 24 Mar 2024
Thank you very much for this excellent review! We are glad you enjoyed your stay with us! We are happy that our team was able to make a difference, that our modern design was to your liking and that our efforts for sustainability were noticed! We are looking forward to welcoming you again!

8/10 Good

kathryn, Edmonton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There are some good and some not so good: Very awkward lighting system that's not easily managed - seems the electronic 'batteries were dead'(if that's possible) as it did not respond when you turn up and down lights or heating without pushing the button many many times. staff came to check/change the bathroom which then worked better - should have done that with the main switch as well. The blinds are not hung properly (equally) so the light stream hits you directly in the eyes in the morning. There is a glow light in the bathroom from the plug shines through a decorative glass floor to ceiling wall panel all night long with no way to change it. Would be nice to have movie options. Great coffee - Nespresso! Loved that:) Great walking trails and close to Inglewood for interesting shops, the island trails, and the Zoo. Staff was kind, courteous and attentive - no complaints at all there. Incredible CharBar restaurant across the road! You can eat all your meals there:) Wholesome breakfasts, creative and healthy lunches, incredibly interesting and delicious dinners. Just couldn't stay away!!
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 24 Mar 2024
Thank you Kathryn for taking on your time to leave us your review on your most recent stay. We are happy your overall experience was to your liking, especially our location. We are sorry you experienced issues with the control panels in your room. We are glad that our team members were able to come through to you during your time with us. We hope we will be able to welcome you again should you stay in Calgary.

10/10 Excellent

Allison

Travelled with family
Liked: Property conditions & facilities
Great front desk staff that were always helpful and friendly. Quiet area of downtown in close walking distance to restaurants, Bow river trail and the Calgary Zoo.
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 17 Mar 2024
Thank you for this amazing review! We are happy to see you enjoyed your stay! We are glad our team members were able to come through to you and that our location was ideal for your time in the city! We look forward to seeing you back!

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 7 Apr 2024
Thank you for this perfect score! We are happy to see you enjoyed your stay and we hope we will be able to welcome you again!

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Alt Hotel in Calgary. I highly recommend, and will definately stay here on my next trip(s).
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 17 Mar 2024
Thank you so much for this awesome review! We are thrilled you enjoyed your time with us and we are looking forward to welcoming you back again!

8/10 Good

Shweta

Liked: Cleanliness, staff & service, property conditions & facilities
All good, except one suggestion to put water bottles in the rooms
Response from Louis- Guest Services Supervisor on 12 Mar 2024
Thank you for excellent review! We are happy to see you enjoyed your overall experience with us! Thank you for your suggestion, we offer bottled water for sale in the lobby and none in the rooms to achieve a more sustainable way of hospitality. We hope we will have the chance to see you again soon!

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 3 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 12 Mar 2024
Thank you Tommy for this awesome review! We are glad you enjoyed your time with us and we look forward to welcome you back soon!

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 12 Mar 2024
Thank you so much for this perfect score! We are glad to see you loved your stay with us! We are looking forward to welcoming you again soon!