外觀

卡爾加里萬豪酒店的評價

4 out of 5
卡爾加里萬豪酒店
110 9th Avenue SE, Calgary, AB

評價

9.0

卓越

10 分評分,優異;1000 則評價中有 657 則" "
8 分評分,不錯;1000 則評價中有 236 則" "
6 分評分,一般;1000 則評價中有 58 則" "
4 分評分,欠佳;1000 則評價中有 26 則" "
2 分評分,很差;1000 則評價中有 23 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jing

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Director of Operations 於 2024年5月21日的回應
Dear Jing, We are pleased to receive your generous rating for the Calgary Marriott Downtown Hotel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely, Jennifer CollinsDirector of Operations

6/10 一般

Jehan Nella

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
No parking; had to pay over $25 a day No FREE continental breakfast; you have to pay to get breakfast
於 2024 年 5 月住了 2 晚
Director of Operations 於 2024年5月20日的回應
Dear Mr. Nella, Thank you for your review of our hotel. We are happy your overall experience was pleasant. However, we sincerely regret that you were disappointed with our parking fee. This fee is competitively priced and posted on our website so guests can have this information before booking with us. We are also sorry for not meeting your expectations due to our breakfast options. We appreciate your patience and hope you will stay with us again the next time you visit our city. Sincerely, Jennifer Collins, Director of Operations

10/10 優異

Lorinda (Littleton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very convenient to get to entertainment and dining from this location. Valet parking is a little spendy but they were good about getting the car when we needed it.
於 2024 年 5 月住了 1 晚

2/10 很差

Ryan

讚好:住宿狀況
不滿:職員與服務
Check in was terrible
於 2024 年 5 月住了 1 晚
Director of Operations 於 2024年5月16日的回應
Dear Ryan, Thank you for sharing your feedback about your recent stay. We deeply regret the inconvenience you encountered at check-in. Your time is valuable, and we are genuinely sorry for not meeting your expectations. We are taking steps to address this issue promptly. On your next stay, we are confident you will have the seamless arrival experience you deserve. We appreciate your understanding and hope to have the opportunity to make things right whenever your travels bring you back.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Kathy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, customer service was excellent. I give 5 stars!!
於 2024 年 5 月住了 1 晚
Director of Operations 於 2024年5月16日的回應
Dear Kathy, Thank you for your gracious review of the Calgary Marriott Downtown Hotel. We are glad our location was convenient for everything you wanted to do on this visit and you loved our property. We appreciate your business and hope to see you again on your next stay.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Grey (Edmonton)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

Stephanie

於 2024 年 5 月住了 1 晚
Director of Operations 於 2024年5月14日的回應
Dear Stephanie, Thank you for the wonderful rating for the Calgary Marriott Downtown Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
Beautiful facility.
於 2024 年 4 月住了 2 晚
Director of Operations 於 2024年5月5日的回應
Dear James, Your kind review truly brightens our day. We are delighted that you had a fantastic stay at Calgary Marriott Downtown Hotel and found our property beautiful. We take pride in creating a thoughtfully designed space that caters to every detail and enhances our guests' experiences; therefore, it is incredibly rewarding to know that we exceeded your expectations. It was a true pleasure to have you as our guest, and we look forward to welcoming you again soon.Sincerely, Jennifer Collins, Director of Operations

10/10 優異

Marcelo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance tourist attraction
於 2024 年 4 月住了 3 晚

10/10 優異

Garry

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Director of Operations 於 2024年5月1日的回應
Dear Garry, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Calgary Marriott Downtown Hotel; we hope to see you again soon. Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Jacques Andre

讚好:整潔度、職員與服務和住宿狀況
The mattress was weird it like a futon not sure why
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jason

不滿:整潔度
於 2024 年 4 月住了 2 晚
Director of Operations 於 2024年4月26日的回應
Dear Jason, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely, Jennifer Collins, Director of Operations

10/10 優異

Samuel (La Crete)

於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年5月6日的回應
Dear Samuel, Thank you for the wonderful rating for Calgary Marriott Downtown Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely, Jennifer CollinsDirector of Operations

8/10 不錯

Bernard

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年4月16日的回應
Dear Bernard, We sincerely appreciate you taking the time to rate your experience at Calgary Marriott Downtown Hotel. Ensuring every guest enjoys a comfortable stay is our utmost priority, and we are glad to see that we achieved this during your visit. It would be our pleasure to continue being your preferred hotel whenever you return to the area. Sincerely, Jennifer Collins, Director of Operations

4/10 欠佳

Keith

伴侶同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
My stay at the Marriot in downtown Calgary was disappointing. Although the room seemed clean initially, it had several issues. The cabinet door in front of the room safe was difficult to move, the bathroom door lacked privacy due to a large gap from it being poorly fitted, and the shower tap was faulty only allowing for a scalding hot or freezing cold shower. I was also charged $30 for parking, which I didn't use, adding to the dissatisfaction. Unless there are no other affordable options, I won't be choosing to stay here again.
Director of Operations 於 2024年4月10日的回應
Dear Keith, Thank you for reviewing your stay with us. We apologize for the issues you encountered in your room and the trouble you had due to it. This is not the standard of comfort and functionality we aim to provide, and we regret that these issues affected your stay. Your feedback has been shared with our maintenance team, and we will address these issues to ensure a more pleasant experience for our guests in the future. We are also sorry for your disappointment with the parking charges. We appreciate you bringing this concern to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Sincerely, Jennifer Collins,Director of Operations

6/10 一般

Celine

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Director of Operations 於 2024年4月8日的回應
Dear Celine, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely, Jennifer Collins, Director of Operations

8/10 不錯

Clinton

讚好:整潔度、職員與服務和住宿狀況
The service is impeccable. Staff are nice and accommodating. Location of this hotel is close to everything you need in the dt area.
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月30日的回應
Dear Clinton, Thank you for sharing your recent experience at Calgary Marriott Downtown Hotel. We are glad that you loved our location and that we were perfectly situated near everything you planned to see and do. We appreciate you acknowledging our devoted staff for their service, and it is truly rewarding to know that our team's dedication contributed positively to your stay. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Sincerely, Jennifer Collins, Director of Operations

10/10 優異

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
When having to adjust the length of stay the staff were extremely helpful getting everything resolved. Everyone was friendly and room was in good repair and well kept!
於 2024 年 3 月住了 5 晚

10/10 優異

Thomas

於 2023 年 12 月住了 2 晚

8/10 不錯

Michele

讚好:整潔度、職員與服務和住宿狀況
Great location and all the staff were extremely friendly and helpful!
於 2024 年 3 月住了 2 晚
Director of Operations 於 2024年3月13日的回應
Dear Michele, Thank you for taking the time to share a review about your recent stay at Calgary Marriott Downtown Hotel. We are thrilled to hear you enjoyed our convenient location and the exceptional service provided by our staff. A friendly and helpful team is one of our top priorities, so we are delighted to know they made a positive impression on you. It was a pleasure having you as our guest, and we hope you will revisit us the next time your travels bring you to our area.Sincerely, Jennifer Collins, Director of Operations

10/10 優異

Erin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Emily

讚好:職員與服務、設施服務和住宿狀況
My stay was fantastic. As soon as I arrived I was greeted with happy staff and my room was amazing. Would recommend anyone to stay there.
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月12日的回應
Dear Emily, Thank you for the wonderful review of your recent stay at Calgary Marriott Downtown Hotel. It is nice to read that you thoroughly enjoyed the comforts of our accommodations as well as our hospitality. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Your kind words serve as an encouragement to all of us. Thank you again for the recommendation, and we look forward to hosting you again on your next visit. Sincerely, Jennifer Collins, Director of Operations

8/10 不錯

Myesha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Heather (Okotoks)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always our first choice
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月5日的回應
Dear Heather, Thank you for sharing your review of Calgary Marriott Downtown Hotel. Our team is dedicated to providing a memorable experience for each guest, and your continued loyalty is a testament to their hard work and commitment. We are thrilled to be a part of your travel plans and look forward to continuing to serve as your home away from home.Sincerely, Jennifer Collins,Director of Operations

10/10 優異

Jackie

Great property and room. Stayed during a storm and the streets were constantly cleared and accessible
於 2024 年 3 月住了 2 晚

10/10 優異

Joe

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Director of Operations 於 2024年3月5日的回應
Dear Joe, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Calgary Marriott Downtown Hotel. We look forward to your return and wish you all the best with your future travels.Sincerely, Jennifer Collins,Director of Operations

10/10 優異

salvin

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Staff at reception was awesome and had a surprise birthday plate … and stay was good
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年2月26日的回應
Dear Salvin, Thank you for reviewing your recent stay at the Calgary Marriott Downtown Hotel. We are glad you had a perfect visit and that the service extended by our front associates made for a memorable experience. We will definitely share your compliments with them. Thank you again for being our guest, and we look forward to your next visit.Sincerely, Jennifer Collins"Dear Salvin, Thank you for reviewing your recent stay at the Calgary Marriott Downtown Hotel. We are glad you had a perfect visit and that the service extended by our front associates made for a memorable experience. We will definitely share your compliments with them. Thank you again for being our guest, and we look forward to your next visit.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Marie

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check-in, our room was ready at 8am lol! Valet is $50 but with Expedia, it was included! In the Marriott there's an amazing whiskey bar and restaurant. The hotel is very conveniently located, there's a Starbucks and access to Telus Conference centre without even going outside. Would definitely stay there again. (Please note: if you leave your car with them past noon on check out day, it's an automatic $35 charge. That was the only thing I didn't like.)
於 2024 年 2 月住了 1 晚

10/10 優異

Carlee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚
Director of Operations 於 2024年2月22日的回應
Dear Carlee, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Calgary Marriott Downtown Hotel. We look forward to your return and wish you all the best with your future travels.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Angela

家人同遊, 多人同遊
讚好:職員與服務、設施服務和住宿狀況
the location is excellent as it is walking distance to a lot of places; and for farther locations, it’s easy and affordable to uber there; staff is pleasant
於 2024 年 2 月住了 2 晚

10/10 優異

Josh

讚好:設施服務
Good location
於 2024 年 2 月住了 1 晚

10/10 優異

Jared

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年2月20日的回應
Dear Jared, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Calgary Marriott Downtown Hotel. We'd love to host you again someday for yet another unforgettable visit.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Shawn

讚好:整潔度、職員與服務和住宿狀況
Very nice place to stay, within a good walking distance to restaurants and places of interest. Overall this property is clean. Staff are friendly and accommodating. Room is very nice. 6 out of 5 stars
於 2024 年 2 月住了 3 晚
Director of Operations 於 2024年2月5日的回應
Dear Shawn, We are delighted to learn that our immaculate property, complemented by an excellent and devoted staff, along with beautifully appointed guestrooms, met your expectations. Situated in a prime location, our hotel offers a unique opportunity to explore Calgary's top attractions like never before. It was a pleasure hosting you, and we hope to be the first hotel that comes to mind whenever you return to the area.Sincerely, Jennifer Collins Director of Operations

10/10 優異

janine

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Central to surrounding downtown area
於 2024 年 2 月住了 3 晚
Director of Operations 於 2024年2月5日的回應
Dear Janine, Thank you for the wonderful review of your recent stay at the Calgary Marriott Downtown Hotel. We are pleased you found our downtown location to be perfect for your plans in the city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely, Jennifer Collins Director of Operations

8/10 不錯

Minh Tuan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is perfect
於 2024 年 2 月住了 2 晚

10/10 優異

Ma Abegail

伴侶同遊, 商務旅客
讚好:住宿狀況
Accessible to Telus Convention Center. The room is ok but no coffee maker or tea pot
於 2024 年 2 月住了 1 晚
Director of Operations 於 2024年2月4日的回應
Dear Ma Abegail, Thank you for your review of the Calgary Marriott Downtown Hotel. While we are delighted to know how much you enjoyed our convenient location, we would like to apologize for the disappointment you experienced in not having a coffee maker in your room. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely, Jennifer CollinsDirector of Operations

8/10 不錯

Christopher

讚好:整潔度、職員與服務和住宿狀況
Really nice property, room was very nice and clean. My only complaint is that for as much as you pay for one night they wanted extra for WiFi?? Are you kidding me?? That’s ridiculous and is reason enough for me to avoid booking at another Marriott in the future.
於 2024 年 1 月住了 1 晚

10/10 優異

옥휘

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

jennifer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was no parking or valet parking when I arrived. Not happy parking away from hotel
於 2024 年 1 月住了 1 晚

10/10 優異

Crystal (Cold lake)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Director of Operations 於 2024年1月23日的回應
Dear Crystal, We are delighted that you thoroughly enjoyed the warm, inviting atmosphere here at Calgary Marriott Downtown Hotel. Our goal is to ensure our guests make the most of our stylish sanctuary in the heart of the city. Thank you for sharing your feedback, and we look forward to welcoming you back for another exceptional experience.Sincerely, Jennifer Collins Director of Operations

8/10 不錯

Dana

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度和設施服務
We enjoyed the hotel and area, but on the website we viewed there were pictures of a pool. We stayed here with our kids cause there was a pool… the staff stated they took the pool out 3 years ago and haven’t removed the advertising?! Anyway other than that it was great! Very convenient location for a nhl game.
於 2024 年 1 月住了 1 晚

10/10 優異

Allysa Mae

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are very accommodating!
於 2024 年 1 月住了 2 晚
Director of Operations 於 2024年1月19日的回應
Dear Ms. Mae, Thank you for including the Calgary Marriott Downtown Hotel in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Neil

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Michelle

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

6/10 一般

Peter Wilhelm

商務旅客
讚好:整潔度和職員與服務
The hotel is getting old. Elevators don't function as supposed to and windows are not tight. We needed to change rooms as the noise from the outside kept us from sleeping!
於 2024 年 1 月住了 2 晚

10/10 優異

Charlene

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Director of Operations 於 2024年1月9日的回應
Dear Charlene, We are delighted you had an outstanding stay at the Calgary Marriott Downtown Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

MARIA DEL CARMEN SABATE

於 2024 年 1 月住了 1 晚
Director of Operations 於 2024年1月27日的回應
Dear Ms. Sabate, We are thrilled you had an excellent stay at the Calgary Marriott Downtown Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Jennifer CollinsDirector of Operations

10/10 優異

Joan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Ricardo

於 2023 年 12 月住了 3 晚
Director of Operations 於 2024年1月22日的回應
Dear Ricardo, We deeply regret any issues you encountered during your visit. Please accept our apologies, and we would love to make it right by welcoming you back for a much-improved experience. Thank you for staying with us, and we hope to see you again.Sincerely, Jennifer CollinsDirector of Operations