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The bed was so comfy! I like being able to regulate the temperature of the room, as well as the having the option to opt out of daily room cleaning if it's not necessary
Deeva
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 30 Apr 2024
Hello Deeva, We’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 30 Apr 2024
Hi Christian, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
Response from Mayank Bhargava - General Manager on 30 Apr 2024
Hello Susan, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
The girl that checked us in was super friendly. The girl that did our parking pass messed up, but it was solved quickly.
Our room wasnt cleaned the second day, nor did we get a new towel.
There is no fan is the bathroom, which is very odd.
Its convenient that it is right downtown.
Marieke
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 28 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for letting us know some things we need to have a look on to further elevate guest experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 26 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Check-in was easy, the property is lovely, the team members are kind and helpful. It is in a good location, parking is decently priced. Would recommend.
Diana
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 26 Apr 2024
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.
Response from Mayank Bhargava - General Manager on 26 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 28 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 24 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
property is very awsome..easy to roam around downtown as free zone transport is availiable.
Gurpreet
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 23 Apr 2024
Hello Gurpreet, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
10/10 Excellent
Jodi
21 Apr 2024
Liked: Cleanliness
Jodi
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 23 Apr 2024
Hello Jodi, Thank you for the excellent review. We hope to welcome you back.
Was a good location, clean, staff was nice :) the problem was the McDonald’s and circle k across the street.. after dark I wouldn’t recommend hanging around there
Diana
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 22 Apr 2024
Hello Diana, Thank you for taking the time to share your positive experience with us. We apologize for any inconvenience caused due to surroundings of the hotel. We hope to welcome you again.
Response from Mayank Bhargava - General Manager on 23 Apr 2024
Hello Anne, Thank you for the positive feedback. We hope to welcome you again.
2/10 Terrible
Venus
21 Apr 2024
Disliked: Staff & service
Venus
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 29 Apr 2024
Hello Venus, It was a pleasure speaking with you. Thank you for letting me know that you accidently put this review for our location. We look forward to welcoming you again.
The young lady that checked us in made the entire stay!! So very friendly!!!!!!!
Peggy
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 21 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
I liked the restaurant inside, I liked the timmies across the hotel
I liked the circle K store.
I noticed the mall was a 15 min walk and if i stayed another day I would of explored more.
Such a great stay.
heidi
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Dear Valued Guest, we’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!
8/10 Good
Goliana
Business traveller
19 Apr 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
There was renovations going on. I like the location of this hotel you can go walking anywhere.
Goliana
Stayed 1 night in Jan 2024
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Thank you for the positive feedback. We hope to welcome you again.
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
Good location when you wanna be downtown Calgary. very Accommodating and knowledgeable staff
Jeff
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Thank you for leaving this review. We're so happy that staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!
10/10 Excellent
Chris
18 Apr 2024
Chris
Stayed 1 night in Apr 2024
Response from Mayank B. - General Manager on 29 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Staff is really cooperative and very helpful. Very good place to stay in.
kaur
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 24 Apr 2024
I saw that you gave us an excellent 5-star review and I wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Thank you for the positive feedback, Zane. We hope to welcome you again.
10/10 Excellent
Millennium Dejen
16 Apr 2024
Millennium Dejen
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 21 Apr 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
6/10 Okay
Ivy
Travelled with family
15 Apr 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Ivy
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 16 Apr 2024
Hello Ivy, Thank you for taking the time to share your feedback with us. We appreciate it and hope to welcome you again.
Response from Mayank Bhargava - General Manager on 14 Apr 2024
Hello Tiffany, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
Response from Aman Y - Guest Services Manager on 14 Apr 2024
Hello Lisha, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
Staff was friendly and personable.
Rooms were clean
Lori
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 14 Apr 2024
We saw that you gave us an excellent 5-star review and We wanted to extend a sincere thank you. We always try to deliver great customer service so I was elated to get the feedback.
Everything was newly renovated and staff were pleasant, only bad thing was the bathroom door didn’t properly close
Hailey
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 14 Apr 2024
Hello Hailey, We're really grateful and appreciate you taking the time to share your experience with us. Thank you for bringing the issue to our attention so we can have a look on it to elevate future guest experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
6/10 Okay
Amanda, London
11 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Amanda
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 12 Apr 2024
Hello Amanda, thank you for taking your time to share your last with us. We sincerely apologize for not being able to meet your expectations. We would love the opportunity to discuss this further. Would you please call the hotel directly? Hope to welcome you back with a better experience.
Response from Mayank Bhargava - General Manager on 11 Apr 2024
Hello Karen, Thank you for the sharing your positive experience with us. We hope to welcome you again.
10/10 Excellent
Dion
9 Apr 2024
Dion
Stayed 3 nights in Mar 2024
Response from Mayank Bhargava - General Manager on 30 Apr 2024
Hello Dion, Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.
It was close to all the attractions I was interested in
Paul
Stayed 4 nights in Apr 2024
Response from Mayank B. - General Manager on 10 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
2/10 Terrible
TIJO
9 Apr 2024
Disliked: Property conditions & facilities
Building seems to be extremely old inside . Wifi is pathetic as its the slowest i have ever experienced . The AC unit is the oldest that anyone can imagine and ia not at all able to cool the room . We had very hard time to sleep in the room as it was very warm inside with AC set to the coolest setting it have. Overall very poor experience for such money
TIJO
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 16 Apr 2024
Hello Tijo, Thank you for letting us know that you meant to post this review for a different hotel. We hope to welcome you back.
The heat/ac thing is EXTREMELY loud and goes off multiple times in the night. Other than that, great hotel
Claire
Stayed 1 night in Apr 2024
Response from Mayank Bhargava - General Manager on 8 Apr 2024
Hello Claire, Thank you for taking the time to share your experience. We apologize for the inconvenience due to AC in your room. We appreciate your feedback and will address this concern. However, we are thrilled to see you enjoyed your overall stay. Hope to welcome you again.
Response from Mayank B. - General Manager on 7 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank B. - General Manager on 7 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 7 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
Response from Mayank Bhargava - General Manager on 7 Apr 2024
Hello Sandra, Thank you for leaving this review. We're so happy that staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!
Staff were extremely helpful and friendly--I had a great stay. I especially loved the shower!
Robin
Stayed 2 nights in Apr 2024
Response from Mayank Bhargava - General Manager on 7 Apr 2024
Hello Robin, Thank you for leaving this review. We're so happy that our staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!
Response from Mayank Bhargava - General Manager on 7 Apr 2024
Hello Stephen, We’re really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to see you enjoyed your stay!
Great place to stay, quiet, safe, convenient, easy access to public transit, friendly staff, I will definitely come back.
Elizabeth
Stayed 2 nights in Apr 2024
Response from Mayank B. - General Manager on 5 Apr 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!
When I booked the hotel - I was under the impression that breakfast was included in the room fee - when we arrived we were told there is no breakfast included - so that was disappointing. The hot tub was nice - could have been a degree or two warmer.
Donna
Stayed 1 night in Mar 2024
Response from Mayank B. - General Manager on 5 Apr 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate your suggestion and we will certainly take a look into them to further elevate our guest’s experience. We hope to welcome you back soon!